Customer reviews from philips.com
Philips Norelco - OneBlade Intimate Replacement Blade 2 pack - White, Silver
Average customer rating
4.2
(214 Reviews)
Rating breakdown 214 reviews
5 Stars
140
4 Stars
34
3 Stars
13
2 Stars
7
1 Star
20
83%of customers recommend this product.
(
130 out of
157)
Customer Reviews for Philips Norelco - OneBlade Intimate Replacement Blade 2 pack - White, Silver
Customer Rating
1
Broke coming out of the box
on February 5, 2019
Posted by: topper29
What a bad first impression this One Blade makes. The replacement blade is flimsy and snapped apart when taking it out of the box.
It didn't come with any replacement blades.
Cons: flimsy and breaks easily
Response from philips.comBy Consumer Care, February 8, 2019
Hello there,
Thank you for sharing your feedback, and we're very sorry to hear about your experience. Your upmost satisfaction is extremely important to us, as we pride ourselves on our quality and performance. At your earliest convenience, please get in touch with us to speak with a Consumer Care representative so that we can learn more about what had occurred. Be sure to reference this review & have your Norelco product handy so that we can better assist you.
24/7 LIVE CHAT: https://ch-017-ind.us.caas.hosted-inin.com/Philips/66/NoDefault/?provider=philips&language=en&country=US&group=PERSONAL_CARE_GR&category=MENS_SHAVING_CA&sub-category=PARAM_SUBCAT&ctn=PARAM_CTN
1-800-243-3050
Monday – Saturday: 9:00 AM – 9:00 PM ET
Sunday: 9:00 am – 6:00 PM ET
Excluding Major Holidays
We look forward to hearing from you.
Thank you for sharing your feedback, and we're very sorry to hear about your experience. Your upmost satisfaction is extremely important to us, as we pride ourselves on our quality and performance. At your earliest convenience, please get in touch with us to speak with a Consumer Care representative so that we can learn more about what had occurred. Be sure to reference this review & have your Norelco product handy so that we can better assist you.
24/7 LIVE CHAT: https://ch-017-ind.us.caas.hosted-inin.com/Philips/66/NoDefault/?provider=philips&language=en&country=US&group=PERSONAL_CARE_GR&category=MENS_SHAVING_CA&sub-category=PARAM_SUBCAT&ctn=PARAM_CTN
1-800-243-3050
Monday – Saturday: 9:00 AM – 9:00 PM ET
Sunday: 9:00 am – 6:00 PM ET
Excluding Major Holidays
We look forward to hearing from you.
Written by a customer while visiting philips.com
Customer Rating
5
This product is revolutionary
on July 28, 2018
Posted by: Morguen
Gender:Male
I had received a free pack of the replacement blades for the Philips One Blade trimmer and was throroughly impressed. It’s so insanely convent to be able to buy replacement blades for a trimmer and I absolutely plan to purchase some in the future.
I’ve used the oneblade for over a year now and I couldn’t imagine life without it hahha. I travel NON stop and this thing has been a life saver in so many situations. I don’t always have time to clean up and shave after a flight and before work. Having this packed and ready to go at any time has allowed me to clean up a bit and not look like such a bum.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
4
Decent replacement
on July 18, 2018
Posted by: JohnWa
Gender:Male
I received a free sample of these replacement blades to review. Overall I liked the product.The replacement razors were easy to swap out. I think the ease and convenience are my favorite features. The instructions were clear on how to use, and assembly was easy. I think the One blade replacements compare pretty equally to other similar razors. The quality of the replacement blades was about what I expected in quality. The only thing I would change, is possibly make the razor ` heads` a little larger. They are really small for someone with a big head. I also think they could stand to be a little sharper. Other than that, I was relatively pleased with the product.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
1
broken
on May 21, 2022
Posted by: barbero 2021 trucking
Gender:Male
these blades are extremely expensive and break easily. the last replacement I bought was actually broken out of pack. haven't been able to use it in forever and have spent alot of money on this device. absolutely not worth it and philips, you owe me some money !
No, I would not recommend this to a friend.
Response from philips.comBy Philips Consumer Care, May 23, 2022
Hi,
Thanks for reaching out to us regarding the OneBlade replacement blades. We are very sorry to hear of your experience, how disappointing that a new blade was already broken in the packaging and previously they have not lasted long. The replacement blades are aimed to be durable and be replaced approximately every 4 months. We suggest whilst cleaning, to avoid tapping the product or blade against a surface to remove hairs and water, as this may cause damage to the product and blade. We'll be more than happy to take a closer look at the problem for you and check the available options.
Please feel free to get in touch via social media. We’re available 24/7 on Facebook and Twitter. Alternatively, you can reach out to us via the contact page on our website www.philips.com/support. One of our colleagues will then try their best to help you further.
Hope to speak to you soon!
Kind regards,
Philips Consumer Care
Thanks for reaching out to us regarding the OneBlade replacement blades. We are very sorry to hear of your experience, how disappointing that a new blade was already broken in the packaging and previously they have not lasted long. The replacement blades are aimed to be durable and be replaced approximately every 4 months. We suggest whilst cleaning, to avoid tapping the product or blade against a surface to remove hairs and water, as this may cause damage to the product and blade. We'll be more than happy to take a closer look at the problem for you and check the available options.
Please feel free to get in touch via social media. We’re available 24/7 on Facebook and Twitter. Alternatively, you can reach out to us via the contact page on our website www.philips.com/support. One of our colleagues will then try their best to help you further.
Hope to speak to you soon!
Kind regards,
Philips Consumer Care
Written by a customer while visiting philips.com
Customer Rating
4
Keeps skin smooth even with regular use
on July 24, 2018
Posted by: AkshataS
I received this product in exchange for my unbiased opinion.
What I love about this product is how it leaves my skin feeling smooth even after regular use. I have sensitive skin prone to acne and scarring and blades usually leave it quite rough. But OneBlade had not caused any breakouts so far. This has given my skin the space to heal, which wasn't the case with other blades I have used. Usually gives a pretty good shave, but it does miss a couple of spots every time. But it makes up for it by sparing the skin. So it still gets two thumbs up from me.
What I love about this product is how it leaves my skin feeling smooth even after regular use. I have sensitive skin prone to acne and scarring and blades usually leave it quite rough. But OneBlade had not caused any breakouts so far. This has given my skin the space to heal, which wasn't the case with other blades I have used. Usually gives a pretty good shave, but it does miss a couple of spots every time. But it makes up for it by sparing the skin. So it still gets two thumbs up from me.
Pros: smooth skin doesn't break out much
Cons: misses spots sometimes
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
1
You Decide
on May 20, 2016
Posted by: JTubbs
Gender:Male
Works GREAT, but lasting awhile is the problem. Could be made with better quality. Loved the results but the quality is questionable.
No, I would not recommend this to a friend.
Written by a customer while visiting philips.com
Customer Rating
1
After 2 weeks the shaving capabilty is deterioted
on August 16, 2021
Posted by: El27
Gender:Male
In order to get a good shaving, one has to over and over passes on the same place. It causes the skin to swat and become red. I feel pity that I bought it at all. It becomes very expansive to replace the razor head!!!
No, I would not recommend this to a friend.
Response from philips.comBy Philips Consumer Care , August 16, 2021
Hi,
We're sorry to hear about your dissatisfaction with these blades. There are a some ways to improve their performance, one of which is to make sure the blades are properly cleaned after each shave. Turn your OneBlade on and rinse the blade and comb(s) with lukewarm water.
If the attachments need to be cleaned more thoroughly turn the OneBlade off, take off its attachments and wash them under a tap.
We'd also like to note that the lifetime of the blade of your Philips OneBlade depends on the volume and density of your hair as well. For hard or long hair, the blade can wear out quicker than for soft and/or short hair.
However, it is indeed recommended to switch the blades every 4 months for optimal results if used regularly.
If you have any further questions, please feel free to get in touch via social media. We’re available 24/7 on Facebook and Twitter. Alternatively, you can reach out to us via the contact page on our website. One of our colleagues will then try their best to help you further.
Hope to speak to you soon!
Kind regards,
Philips Consumer Care
We're sorry to hear about your dissatisfaction with these blades. There are a some ways to improve their performance, one of which is to make sure the blades are properly cleaned after each shave. Turn your OneBlade on and rinse the blade and comb(s) with lukewarm water.
If the attachments need to be cleaned more thoroughly turn the OneBlade off, take off its attachments and wash them under a tap.
We'd also like to note that the lifetime of the blade of your Philips OneBlade depends on the volume and density of your hair as well. For hard or long hair, the blade can wear out quicker than for soft and/or short hair.
However, it is indeed recommended to switch the blades every 4 months for optimal results if used regularly.
If you have any further questions, please feel free to get in touch via social media. We’re available 24/7 on Facebook and Twitter. Alternatively, you can reach out to us via the contact page on our website. One of our colleagues will then try their best to help you further.
Hope to speak to you soon!
Kind regards,
Philips Consumer Care
Written by a customer while visiting philips.com
Customer Rating
3
Great product doesn’t last
on December 5, 2021
Posted by: JTxyz
Gender:Male
[This review was collected as part of a promotion.] This is the perfect trimmer for me and does a great job for the first 2 or 3 cuts. It advertises that it last up to 3 months if you cut once a week but that’s more like 3 -4 weeks before it solid green on top and doesn’t cut as well. If they could make it to last 3-4 months per blade this would be a 5 star ⭐️ rating.
I would recommend this to a friend!
Written by a customer while visiting philips.com