I’ve only used this oven for two (2) months, I really wish these manufacturers would send these questionnaires out after three (3) to five (5) years. These items are new they should work just like they were designed to work. With that being said, I can comment on the features this oven has, I like the powerful fan this oven has, when it heats up it bakes / cooks very quickly & evenly.
I really do love the smart features. I had dirty hands and was in the process of chopping food and needed to preheat the oven, I was able to get my husband (who was in the living room) turn the oven on and set the temp from his phone.
Finally an oven that runs true to temperature readings. I love to bake, I need true temperature reading (not a plus or minus 30 degree variation). I bought an expensive oven thermometer , not the small internal hang on the rack kind. This was LED internal wired probe. But after going thru 3 other high priced oven brands and numerous repair calls for temperature re calibration, I gave up! This oven has a lot of features that I am looking forward to learning how to use. Biggest plus: fits in the save wall oven cutout as my previous ovens but with decidedly move interior oven space. Minor point: oven comes with 2 racks, could have used a third one. I can deal. Overall, very satisfied. Just wished I hadn't waited so long to switch brands.
So far, I’ve had good success with the oven. The only issue that I have had is that on several occasions when using the convection feature if I open the door, the power shuts off on the oven. I have yet to contact customer service about this to see what the cause may be.