Customer reviews from geappliances.com
GE - 30" Built-In Single Electric Convection Wall Oven with No Preheat Air Fry - Black
Average customer rating
4.5
(1,386 Reviews)
Rating breakdown 1,386 reviews
5 Stars
989
4 Stars
275
3 Stars
57
2 Stars
22
1 Star
43
93%of customers recommend this product.
(
1,106 out of
1,192)
Customer Reviews for GE - 30" Built-In Single Electric Convection Wall Oven with No Preheat Air Fry - Black
Customer Rating
1
Faulty electronic panel?!
on August 19, 2026
Posted by: LaplageI
I finally have a new 30” GE oven installed after 4 service calls. NOW The control panel does not light up - cannot see numbers or settings! I have the 5th appointment in a week. ( 2of previous involved delivery).
This experience with GE has been terrible - after years on being a GE customer I would not order another product in the same manner. I hope there is a reasonable solution that does not involved 2 more service calls!
This experience with GE has been terrible - after years on being a GE customer I would not order another product in the same manner. I hope there is a reasonable solution that does not involved 2 more service calls!
Response from geappliances.comBy Adrian, GE_Appliances, August 24, 2026
We are extremely sorry to hear of your experience with the repair of this wall oven. We advise you to continue working with your service company, as we are confident that they will get this control panel issue properly diagnosed and resolved.
Written by a customer while visiting geappliances.com
Customer Rating
4
Oven
on August 7, 2026
Posted by: HPierce
It takes too long to preheat compared to my old kenmore oven.
Written by a customer while visiting geappliances.com
Customer Rating
4
No instructions
on August 1, 2026
Posted by: Das1509
Since it did not come with a printed user manual, we have not been able to enjoy all the features. It is too inconvenient to try to download a manual and use it while also preparing food
Written by a customer while visiting geappliances.com
Customer Rating
5
Cleaning
on June 10, 2026
Posted by: Learenee
Easy using and clear display. Great cleaning having racks stay in oven.
Written by a customer while visiting geappliances.com
Customer Rating
4
Great Oven
on June 6, 2026
Posted by: Swheelsjr
from Fort Worth TX
Very nice modern oven. It cooks well and evenly. The steam clean works well. Do not use the high heat oven cleaning method. It will destroy the motherboard.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
3
Glass door
on May 28, 2026
Posted by: Ann kayne
from Brooklyn ny
The glass door is dirty in between and it really bothers me .my oven is only a few weeks old and is not looking pretty
Features
5
Performance
4
Quality
3
Value
3
Response from geappliances.comBy Don, GE_Appliances, June 1, 2026
We'd like to provide information on cleaning between the oven door glass. You can find instructions on cleaning between the oven door glass here: https://products.geappliances.com/appliance/gea-support-search-content?contentId=34524.
Written by a customer while visiting geappliances.com
Customer Rating
3
Miss my Previous GI Oven
on May 20, 2026
Posted by: SpaceXXXXXXX
from Las Vegas, NV
This was bought to replace my first GE oven which was close to 30 years old. I will be honest and say I miss my old oven. The clock display was so visible, this one is not; the settings are all cencors which I dislike; the time it takes to get this oven to the temp set takes much longer. I have only used the baking setting and frankly I cannot taste anything different from the previous oven. Overall, disappointed for the price.
No, I would not recommend this to a friend.
Features
2
Performance
3
Quality
3
Value
2
Response from geappliances.comBy Dianna, GE_Appliances, May 26, 2026
If your oven is cooking too slow or too fast, the oven thermostat will need to be adjusted, calibrated. For the first few uses, follow your recipe times and temperatures carefully and use the rack positions recommended in the Cooking Guide in your manual on page 17 and 18 at the link: https://images.salsify.com/image/upload/s--4mtK4YaA--/c382856e887fffb7eec7ecafd0c79b9cef19f911.pdf. We also have an article with more information and tips to try at the link here: https://products.geappliances.com/appliance/gea-support-search-content?contentId=16839&_gl=1*.
If the issue continues after troubleshooting, we recommend reaching out to our Bodewell technicians and calling 1-833- 4BODEWELL or visit this site: https://www.bodewell.com/schedule-repair-service.
If the issue continues after troubleshooting, we recommend reaching out to our Bodewell technicians and calling 1-833- 4BODEWELL or visit this site: https://www.bodewell.com/schedule-repair-service.
Written by a customer while visiting geappliances.com
Customer Rating
3
A couple of things I would change
on May 13, 2026
Posted by: KJOCT
from Dallas, TX
The oven is good but there are a couple of things that I would change if I could. It takes quite a while to pre-heat and you can't use the air fryer without wifi which is so weird! What if you were elderly and didn't have wifi, you can't use it. Not good.
I would recommend this to a friend!
Features
3
Performance
3
Quality
3
Value
5
Response from geappliances.comBy Sarah, GE_Appliances, May 14, 2026
We’re glad to hear you’re happy with the wall oven overall, and we’d like to provide information about your model. Preheating may take about 15 to 20 minutes. Factors like the room temperature, the number of racks in the oven, etc. can affect how long it takes to preheat. If you think the oven is taking too long to preheat, we recommend turning off the circuit breaker to the wall oven for about 30 seconds before turning the breaker back on, to reset the unit. More information about preheating taking too long is available at this link: https://products.geappliances.com/appliance/gea-support-search-content?contentId=16540.
Regarding No Preheat Air Fry, we can advise that model JTS5000SVSS would only need to be connected to WiFi once to download that feature. While we recommend keeping the wall oven connected if possible, so it can continue to update and optimize over time, a constant WiFi connection is not needed for that feature.
We're confident your wall oven will serve your needs well going forward, and if you ever need assistance we're always here to help.
Regarding No Preheat Air Fry, we can advise that model JTS5000SVSS would only need to be connected to WiFi once to download that feature. While we recommend keeping the wall oven connected if possible, so it can continue to update and optimize over time, a constant WiFi connection is not needed for that feature.
We're confident your wall oven will serve your needs well going forward, and if you ever need assistance we're always here to help.
Written by a customer while visiting geappliances.com