The third time we used it, the oven displayed self-cleaning required. During the self-cleaning, the oven burned through the coating on the floor of the oven-catching fire. GE currently has not offered to replace the oven though the technician even stated it was clean and was a manufacturing defect and must be replaced.
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Sylvia@GEAppliances, October 9, 2023
Hi,
We're so sorry this happened to your oven. This is unexpected and not at all the seamless experience you deserve. We'll have an agent reach out to you via email for more information. Thank you for your patience, we'll talk to you soon.
Terrible Appliance because the rack was too large for the oven.
Response from geappliances.comBy Adrian@GEA, GE_Appliances, September 12, 2023
We appreciate you for taking the time to provide feedback. We are so sorry to hear that the rack for your new oven is too big. This is in no way the consumer experience that we strive for, and we would like to gather some further information from you. An agent will be reaching out to you via email. Please respond to the email at your earliest convenience. We are looking forward to connecting with you. - Adrian@GEA