Customer Reviews for GE - 30" Built-In Single Electric Convection Wall Oven with No Preheat Air Fry - Black
Customer Rating
2
Weak Technology
on December 23, 2019
Posted by: BernieP48
from Forney Texas
The volume on the timer is so weak that you can barely heard it five feet from the oven. Wifi connectivity is lacking. Can’t even monitor the oven temp or timed bake function.
No, I would not recommend this to a friend.
Features
2
Performance
3
Quality
3
Value
2
Response from geappliances.comBy SHARON@GEA , GE_Appliances , December 26, 2019
Hello BernieP48 - Thanks for sharing your feedback. We're sorry to hear of your experience. For more help with your oven concerns, please feel free to reach out to our e-mail team at: https://www.geappliances.com/ge/service-and-support/contact.htm?icid=GEARsupportflyout-contactphone
This unit seems well made. The design is minimal and handsome.The controls are simple to understand and disappear when not in use. The temperature is dead on, and most appreciated is how quiet it is. Our old wall oven had a very load fan that ran seemingly interminably unless I cracked the door open so it would cool off faster. The fan in this oven is so quiet I can barely tell if it is running.
I WAITED FOR OVER A YEAR TO GET AN OVEN AND DISAPPOINTED THAT THE OVEN COOKS HOTTER IN THE BACK THAN IN THE FRONT SO I HAVE TO TURN THE ITEM I AM COOKING TO COOK EVENLY.
No, I would not recommend this to a friend.
Features
4
Performance
1
Quality
1
Value
1
Response from geappliances.comBy SHARON@GEA , GE_Appliances , December 20, 2019
Hello TES2 - Welcome to the GE Appliances family! We're very sorry to hear of the difficulty you're having with your oven temperature. We'd like to provide you with some troubleshooting information that may help with the issue: https://products.geappliances.com/appliance/gea-support-search-content?contentId=19172
If service is needed, your model comes with a full one year warranty that will cover any manufacturing issue. Service appointments may be scheduled by calling GE Service at 1-800-432-2737 or online at: http://www.geappliances.com/ge/service-and-support/service.htm
The oven itself is a nice looking product. It works well but it has some design flaws that need addressing. The alert tone for the timer and the tone telling you when the oven is preheated is so quiet it can only be heard if I am standing right next to it. The first thing I did was go through the menu to turn up the volume only to find it was at max volume already. I have to use a separate timer which is an annoyance when I spent so much for a new oven. I also wonder, could that be a safety hazard? The preheat times are twice as long as my old oven but this is because of the enclosed coils. I guess there is a give and take with this. The enclosed heating coils make it so you can use the steam clean feature but then it takes 23 minutes to preheat! Not ideal but what can you do. The oven works well and seems like a quality product besides. I do like the pull out bottom shelf.