Customer Reviews for GE - 30" Built-In Single Electric Convection Wall Oven with No Preheat Air Fry - Black
Customer Rating
1
Brand new oven, shutted down during pre heat
on September 1, 2025
Posted by: JanetCBAW
from Texas
[This review was collected as part of a promotion.] Im really dissapointed, I just moved to my brand new house with brand new appliances one of them this oven, I try it for the first time to bake a cake and during the pre-heat the oven just shut down and is not turning on back again, Im not receiving a solution or response from my builder , so the only thing left to do is to write a review about this product
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Jonathon, GE_Appliances, September 3, 2025
We're sorry to hear about your oven not powering up. We'd like to assist. We recommend trying an electronic reset. This can be done by shutting down the power to the oven at the breaker for 2-3 minutes, then powering it back on. If the reset doesn't help and the breaker continues to trip, we suggest scheduling service with our Bodewell team. You can do so by calling 1-833-426-3393 or by visiting this link: https://www.bodewell.com/schedule-repair-service
[This review was collected as part of a promotion.] We've owned the oven for about a month. It replaced a 24-year-old GE oven. It fit perfectly in the original oven's dimensions. Guaranteed fit really works. We made several casseroles and the temp. seems fine for our recipes.
I like it, but it takes a very long time to preheat. Also, the convection baking takes way too long to bake a cake. A cake from a mix should bake in 24-28 minutes. It took 45 minutes to bake on the convection feature. 13 minute cookies took 18. I am struggling to learn how to adjust to this wall oven.
Response from geappliances.comBy Diego, GE_Appliances, August 14, 2025
We'd like to help you with your wall oven. We recommend following the cooking instructions in pages 14 to 17 of the owner's manual here: https://products-salsify.geappliances.com/image/upload/s--XfJcVtMi--/17867ee7c0b5670a6402e2af4f230e47972cfe2e.pdf
Additionally you can find troubleshooting information regarding the ovens temperature in the following article: https://products.geappliances.com/appliance/gea-support-search-content?contentId=19172
If your issue persists after troubleshooting, we recommend scheduling service with one of our Bodewell technicians by calling 1-833-426-3393 or visiting us online at: https://www.geappliances.com/ge/service-and-support/service.htm
Oven looks nice and seems to cook fine in my limited use. Like the integration with Google and Alexa. I have 2 areas for improvement (1) the oven racks are way too tight and do not slide in and out. They will scratch the enamel off the oven walls. (2) would like to see integration with Home Assistant.