Customer Reviews for GE - 30" Built-In Electric Convection Double Wall Oven with No Preheat Air Fry - Stainless Steel
Customer Rating
5
So far, it's great!
on March 28, 2022
Posted by: mbr001
from Loudon, TN
We just recently moved in, so haven't had much of a chance to use it, but so far it's great. The fan is super quiet which we appreciate. Love the glide racks. The temperature seems to be spot on. The broiler works well.
Looks great we were excited to finally have a double oven. Not sure why only the upper is convection, that’s disappointing but not a show stopper. Easy to use…if you read the manual. Right at 2 weeks it “freaked out”. The oven lights won’t turn off. Sometimes the lower will turn off but if you open the upper door and close it the lower light comes on. The oven tries to turn on but then less than 30 seconds it shuts down and displays that the oven door is open. This happens on both ovens. Went online to find help. Only found one thing: turn off the breaker for 30 seconds and it will reset…No it doesn’t. Doesn’t even reset after 12 hours of being off. Only thing you can do is schedule a repair visit. There is no phone tech support.
Features
4
Performance
1
Quality
2
Value
4
Response from geappliances.comBy Gina@GEA, GE_Appliances, March 29, 2022
Oh no! We are so sorry your oven has stopped working and that you’ve had to schedule a repair visit. We can understand how annoying this must be and the inconvenience caused. Please check your inbox at your earliest convenience as we’ve sent an e-mail to gather additional information. We look forward to hearing from you. -Gina@GEA
This double oven is a piece of junk. General electrical not standby whatever is wrong with the seven. It was leaking heat around the doors and they did change the gasket which helped that. The problem is that there is a finish problem on the bottom of the upper stove that they will not address. The temperature control is variable on the top stove. I’m very disappointed with this product.
No, I would not recommend this to a friend.
Features
5
Performance
3
Quality
3
Value
3
Response from geappliances.comBy Guy@GEA, GE Appliances, March 22, 2022
Hi there, we're pleased to see your oven is looking great, but so sorry to hear that you had to have the gasket replaced, that there's an issue with the finish, and that there's variables with the temperature on the stop stove. We can understand your disappointment as this is certainly not the experience we want you to have.
We first want you to know we'll be sharing your comments with our product development team so they can look into any potential improvements we can be making. Also, if you're having issues regulating the temperature in one of your ovens, this article should help you out: https://products.geappliances.com/appliance/gea-support-search-content?contentId=36977&_ga=2.102628033.1156752774.1647869506-1233938546.1597758556
If after looking into this, you still don't think yours is heating properly we recommend taking advantage of your warranty and scheduling service with a certified GE Appliances technician that will be able to accurately diagnose and repair your appliance. You can do so by calling GE Appliance Service at 1-800-GECares (1-800-432-2737) or by clicking here: https://www.geappliances.com/ge/service-and-support/service.htm
We hope this is found useful and we're wishing you the best.
I am a home baker and absolutely love my new double oven. Easy to use. My last single oven, in my old house, was also a GE and it was still working well 22 years later!
So far am loving these ovens. Come holiday time, I am really going to love them! What has impressed me the most is the even cooking. Brownies, cookies...great!
The ovens work nice and quiet. The roller racks make sliding heavy items in and out of the oven easy. The slate finish hides unsightly finger prints. We couldn’t ask for more.