This brand new oven was installed in our newly constructed home in May. It worked for about a week. It was repaired in October. Commenting on customer service will result in this review being “moderated” (I.e., censored), so we’ll stop there.
No, I would not recommend this to a friend.
Features
4
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Joyce@GEA, GE_Appliances , October 24, 2022
Hello- We are so sorry that you had this experience. We can understand how frustrating this would be for you and your family. We'd really like to get a little more information and will be reaching out to you via email soon. Your patience in waiting to hear from us is appreciated. Thank you! Joyce@GEA
Pretty easy install overall but I suppose that all depends on your enclosure. Functions well and I'm enjoying the wifi connectivity. Initial impression is good, hopefully it holds up long term.
Hate to bring down the review just because of a buzzer problem, but this is serious enough. Even after adjusting the volume (Low, Med, High) to the High setting, the buzzer for the timer is still barely audible. We have to be in the same room as the oven in order to hear it. There should be a fix for this, I know that others have complained about this.
No, I would not recommend this to a friend.
Features
4
Performance
5
Quality
2
Value
3
Response from geappliances.comBy Mike@GEA, GE Appliances, October 12, 2022
Hi,
Thank you so much for providing your feedback about this oven. We do apologize for the low volume buzzer and understand how inconvenient that can be. Your comments are taken seriously and will be shared with our development team so improvements can be made. Let us know if there's anything you need. Thanks for being part of the GE family. Mike@GEA