This double oven looks great and touts great features but don't be fooled. They don't heat evenly or consistently ro temperature. They take a very long time to preheat. Wish I had kept my old appliances.
No, I would not recommend this to a friend.
Features
3
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Devin@GEA, GE_Appliances, March 3, 2023
Hello-
We are so sorry to hear that your oven is not heating and cooking food evenly, and taking a long time to complete the preheating process. We definitely understand the inconvenience this causes, and we truly apologize.
In this case, this does not sound like normal operation, and we would recommend that you schedule a service appointment with GE Appliances Factory Service Team so they can take a look at this for you. You can schedule an appointment by calling the Service Department directly at 1-800-GECares (1-800-432-2737) Monday – Friday: 8 a.m. – 8 p.m. ET, or by scheduling online at the following link: https://www.geappliances.com/ge/service-and-support/service.htm
We hope this helps. Thanks again for your review! -Devin@GEA
I love my double oven. Hosting Thanksgiving was easy due to the extra space so all dishes were ready at the same time! Features using the app make preheating and timing so much more efficient!
This is a great product! It cooks amazing and has great features. Hooking it up to wifi and installing the Smart HQ app is the way to go! You could start warming up your oven on your way home from your favorite take and bake pizza place. Just preheat to 425 deg. :)
This is a nice double oven. Working well in my kitchen. My only issue is with the special rack. It was difficult to remove. It says it's the heavier duty rack to be used in the bottom, yet it was installed in the middle. Otherwise, it heats up to the right temperature and maintains the heat during the cooking process.
We really like the oven a lot. The only part I’m having a little bit of challenge with is learning the Wi-Fi Internet part. I’m sure it will come to me in the next day or so but I’m very happy with the purchase.