I should have researched this product more. I don't use Air Fry option because I do not want to download an app to use my oven. I do not like that both oven lights must be on or off at the same time. The oven is spacious, but only came with 2 racks for each oven. Convection temp seems a little off. The control panel is not the most intuitive. I do like that the proofing feature warns if oven is too hot
Response from geappliances.comBy Joyce, GE_Appliances, March 19, 2026
We want to help you with your new oven temperature. It is possible to adjust the temperature if desired. Please review page 10 in your manual. https://products-salsify.geappliances.com/image/upload/s--4mtK4YaA--/c382856e887fffb7eec7ecafd0c79b9cef19f911.pdf If another rack is desired, this can be purchased.
Overall like the oven but…the racks on both top and bottom do not slide in or out easily. Also, the oven lights are not independently controlled, it’s either both on or both off. Both of these issues are easy fixes.
No, I would not recommend this to a friend.
Response from geappliances.comBy Joyce, GE_Appliances, March 5, 2026
We want to help you with your racks sticking. Try putting a small amount of vegetable oil on a soft cloth or paper towel. Rub the vegetable oil onto the left and right edge of the racks, ensuring they are lightly coated. Please review the following link for more troubleshooting tips.
Can't even use the wifi functions or any of the additional functions on it because I spent an hour on the phone with a rep and they want me to create an entirely new email just to operate the app. Absolutely ridiculous. Beware
No, I would not recommend this to a friend.
Features
1
Performance
2
Quality
3
Value
2
Response from geappliances.comBy Vikki, GE_Appliances, February 23, 2026
We encourage you to reach back out to the Connected Home Support team for assistance by calling 1-800-220-6899 (Monday - Friday 9am - 9pm EST, Saturday 9am - 3pm EST)). They are your best resource.
A solid, simple to use convection oven. This oven isn't to complicated to operate and everthing seems to cook evenly so far.
Response from geappliances.comBy Dianna, GE_Appliances, February 13, 2026
We're so glad to hear you're finding your new oven easy to use and that it is been cooking evenly. We hope you also will enjoy our favorite feature, the no preheat Air-fry option, which can also be accessed conveniently through the Smart HQ app.