I loved my oven and use it almost daily. This morning (it hasn’t been on since 2 days ago) I was wiping down the kitchen counters and heard a “pop” come from the oven. I opened the door and the glass is SHATTERED! Oven was off. No one was anywhere near it. Literally zero explanation for how/why this happened. I am so upset 😭
Response from geappliances.comBy Kacie@GEAppliances, GE_Appliances, February 13, 2024
Oh my! This is certainly not the experience we want you to have with your range. We do see that you were able to get the situation resolved with one of our case managers and we appreciate you letting us make this right. Should you need anything moving forward, please reach out to your case manager directly.
Love my ovens. The cook time is outstanding and everything is awesome. The temps are accurate and what I have cooked always comes out to perfection. Recommend highly. Having 2 ovens makes life easier.