Customer Reviews for GE - 27" Smart Built-In Single Electric Convection Wall Oven with Self-Clean, Steam Clean, and No Preheat Air Fry - Black
Customer Rating
1
Doesn’t work
on January 28, 2021
Posted by: Electrician
from Marfa TX
Brand new but doesn’t work. Way too much money for a defective product.
No, I would not recommend this to a friend.
Features
5
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Guy@GEA, GE Appliances, February 1, 2021
Hey Electrician,
We're terribly sorry your new oven isn't working. We can imagine your frustration so we recommend taking advantage of your warranty and scheduling service with a certified GE Appliances technician that will be able to accurately diagnose and repair your appliance. You can do so by calling GE Appliance Service at 1-800-GECares (1-800-432-2737) or by clicking here: https://www.geappliances.com/ge/service-and-support/service.htm
We're confident our technician will have your oven up and running in no time. We're glad to have you in our GE Appliances family and we're wishing you the best.
I replaced our 25 year old GE Convection Oven with this 27" built in Convection Oven. I was extremely surprised at the extended rack that it came with and even more surprised because there are no heating coils on the bottom of the oven! I love that there are 8 coils used for broiling, I love the large window, I love the ease of use and the electronic face. Disappointed that it takes such a long time to preheat and disappointed in the color. I ordered the stainless steel thinking the part of the oven not stainless steel would be black and it is not. It is a dark greyish brown. I guess it's my fault for not seeing it in person first.
I would recommend this to a friend!
Features
5
Performance
4
Quality
5
Value
5
Response from geappliances.comBy Mike@GEA, GE Appliances, February 16, 2021
Hi there nonnijanette,
Thank you for taking time to give us your feedback. We're happy to hear you decided to stay with GE. Your loyalty is greatly appreciated! The hidden bake element is a great feature and makes cleaning easier. Thanks for being part of the GE family. All the best! Mike@GEA
We just installed the wall oven today, so we did not have a chance to use it yet. It looks very sleek and beautiful in our kitchen and seems easy to operate. However, the oven came with two traditional racks instead of one traditional and one gliding rack as described as one of the oven features on your web site, and which was one of the main reasons to get this oven b/c my wife has weak arms and thought the gliding rack might help. Otherwise the oven looks good and I will update the review after using it.
I would recommend this to a friend!
Features
5
Performance
3
Quality
3
Value
4
Response from geappliances.comBy Olga@GEA, GE_Appliances, February 4, 2021
Hello ElecEng - Congratulations on your new oven purchase! We appreciate the trust you've placed in us and our products and we are sure you will enjoy great performance from your oven for many years to come. Thanks for making GE Appliances a part of your home! We are sorry to hear that you are missing a roller rack. We apologize for your inconvenience in this matter. We can understand your frustration. Please visit the following link and scroll down to the email contact form: https://www.geappliances.com/ge/service-and-support/contact-others.htm. We'll be happy to look into this further for you. Please be sure to include a copy of your review, your name, address, phone number, current email address and the model and serial numbers for your appliance. Thanks for your feedback. Olga@GEA
Upgraded an old GE wall oven for added features. Installed it myself with no major issues. Working great so far. How long it will last is anybody’s guess.
So far so good love our new oven! Can turn it on from my phone!
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Response from geappliances.comBy Emily@GEA, @GEA, February 17, 2021
Hi Ebone! We appreciate your recent purchase. We're happy to have you as part of the GE Appliances family. We're excited to hear that you're enjoying your new range and that you like that you can turn it on from your phone. If you have any questions about your recent purchase, please feel free to reach out to us at: https://www.geappliances.com/ge/service-and-support/contact.htm
So far everything is working good, just wish the timer alarm was louder.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Response from geappliances.comBy Guy@GEA, GE Appliances, March 11, 2021
Hi DenDen2013, we're pleased to see your new oven is working well. In addition, we'll be sure to share your suggestion with our team for future review. We're wishing you the best!
Researched online and visited further on GE web site. Needed 27" size as replacement and installation went smoothly. So far no issues whatsoever! Would highly recommend this model for anyone desiring a quality designed wall oven!