Customer Reviews for GE - 27" Smart Built-In Single Electric Convection Wall Oven with Self-Clean, Steam Clean, and No Preheat Air Fry - Black
Customer Rating
3
Needed an oven, GE fit the wall space best
on April 16, 2021
Posted by: Rlaine1
from Germansville, pa
Convection oven doesn’t cook any faster than regular. Unable to connect it to wi-fi
I would recommend this to a friend!
Features
3
Performance
3
Quality
3
Value
3
Response from geappliances.comBy Vikki@GEA, GE_Appliances, April 19, 2021
Hi- Thank you for choosing a new GE wall oven for your home. Convection baking doesn't necessarily cook faster. The benefit of convection bake is to have foods that are in most cases more evenly cooked and browned. even when using multiple shelves at once. When using Convection Bake, the recommendation is to reduce your oven temperature by 25 degrees (for the same amount of time), to achieve the best results. Your oven has the capability of doing this for you automatically if the Auto Conversion feature explained on Page 9 of your Owner's Manual has been turned On:
We are sorry to hear you are having difficulties connecting your oven to WiFi and would recommend contacting our Connected Home Support Team for assistance by calling 1-800-220-6899, Monday -Friday 9am - 11pm ET, Saturday - Sunday 9am - 3pm ET. We wish you all the best! Vikki@GEA
Really like the classy modern design with the hidden control menu. The styling was an upgrade replacing a 25 year old oven. The roll out rack will make it much easier when baking heavy items. Two concerns found have been mentioned in other reviews, the preheat seems a little slow and the timer volume is too low even when adjusting to max. The installation was very easy except for installing screws for the bottom trim piece. A grill rack should be included at this price point and not be considered an additional cost accessory.
It bakes things much better without burning the bottoms of thinks even when not using the convection feature. I think the Alexa remote part could use a little work, but maybe that is a learning curve on our part. We have figured out how to start baking and how to turn it off. Maybe that is all we'll need.