Customer Reviews for GE - 27" Smart Built-In Single Electric Convection Wall Oven with Self-Clean, Steam Clean, and No Preheat Air Fry - Black
Customer Rating
3
Traps moisture and takes time to heat up
on May 10, 2021
Posted by: Bob27077
from Bay Area
The oven look great. The two issues I have as compared to my previous GE wall oven are 1. This oven seems to trap a lot of moisture. As a result, when we bake break or chicken, the food is coming out a bit more moist than my previous oven.
2. The oven takes longer to reach proper temperature. This might be why I am experiencing the "moisture" problem above. This oven, compared to my previous GE oven, takes a lot longer to pre-heat.
Features
3
Performance
3
Response from geappliances.comBy Sharon@GEA, GE_Appliances, May 11, 2021
Hi, Thanks for your loyalty to GE Appliances! We're so glad to hear you are enjoying the appearance of your new oven. It's normal for moisture to form between the glass panels when cooking foods with a lot of moisture. There are vents between the panes of glass, and the moisture should go away within 24 hours.
Your model has Hidden Bake Elements and it can take 15-20 minutes to preheat.This is normal operation. For more information, please see: https://products.geappliances.com/appliance/gea-support-search-content?contentId=16540
We hope you find this helpful. Thanks so much for being a part of the GE Appliances family! Take care and be safe. – Sharon@GEA
It had all the whistles & bells you need in a oven. The timer does need to be loader for us.
I would recommend this to a friend!
Features
4
Performance
4
Quality
4
Value
4
Response from geappliances.comBy Olga@GEA, GE_Appliances, May 19, 2021
Hello - Thanks for your review. We are glad you are happy with your new oven purchase. We’re sure you’ll enjoy the many nice features it has to offer. Thank you so much for your feedback! We will be sure to pass this on to the appropriate team for future design and development. Thanks for choosing GE Appliances! Olga@GEA
As much as the features and benefits of the oven are truly remarkable, we were surprised at the length of time it takes the oven to pre-heat, on comparison to our previous 25 year old GE Profile oven. Everything else is great.
I would recommend this to a friend!
Features
5
Performance
3
Quality
4
Value
4
Response from geappliances.comBy Eliza@GEA, GE Appliances, May 12, 2021
Hi there, thank you for choosing this fantastic Smart wall oven to upgrade your home and taking the time to share your review. It makes us so excited to hear that you're impressed with the many advanced features that this oven provides and are confident that it will continue to serve you well in the years to come! It is normal to notice a difference between your previous and current oven's preheat time, as it will vary according to oven type. The different cooking modes use specific preheat methods and some modes, like Convection Bake, will take longer. Multiple factors can affect the preheat time, such as the selected temperature and the number of racks, cookware, or food items in the oven. Removing items will help to reduce preheat time!
We truly appreciate you being such a loyal member of the GE Appliances family and hope for the opportunity to continue to serve and support you with your appliances in the future. All the best! -Eliza@GEA
After waiting 4 months, I finally had this new oven installed to replace our KitchenAid 27 inch. I was using a private appliance business and needed an all-black unit that would fit after modifications were done and , unfortunately, made the assumption that the interior space would be equal. It is not!!!! It's like a mini oven with two tiny racks that can only accommodate one tray on each shelf. I can't even fit two muffin tins on a single rack. I just don't understand how the same cutout space could be sooooo tiny inside. And now I see why it only comes with two shelves; there's not enough height for a third!
No, I would not recommend this to a friend.
Features
2
Performance
4
Quality
4
Value
2
Response from geappliances.comBy Sharon@GEA, GE_Appliances, April 30, 2021
Hi, Thanks for sharing your feedback! Since we're always striving to make improvements in our products, we'll be sure and pass along your comments about the interior space to our oven design team. They review these on a regular basis. Thanks so much for choosing GE Appliances! - Sharon@GEA
Had this oven installed in our new home. It looks great with our mid-century modern kitchen. stainless steel with a minimal design. It's worked great so far. I especially like the simple digital display and the functions.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Response from geappliances.comBy Emily@GEA, @GEA, April 26, 2021
Hi there, thanks for your review and for choosing GE Appliances. We love to hear that your new oven looks great, works well and that you like the simple display and functions! If you have any questions about your oven, please reach out to us at our social pages. Take care, Emily@GEA