Customer reviews from geappliances.com
GE - 27" Smart Built-In Single Electric Convection Wall Oven with Self-Clean, Steam Clean, and No Preheat Air Fry - Black
Average customer rating
4.5
(582 Reviews)
Rating breakdown 582 reviews
5 Stars
412
4 Stars
110
3 Stars
33
2 Stars
12
1 Star
15
92%of customers recommend this product.
(
467 out of
509)
Customer Reviews for GE - 27" Smart Built-In Single Electric Convection Wall Oven with Self-Clean, Steam Clean, and No Preheat Air Fry - Black
Customer Rating
5
Excellent built-in oven
on March 26, 2022
Posted by: Coopkay
The install into the existing space was easy. I am able to use my larger pans in this 27" oven that I was not able to in the old 27" oven. Used the Proof, bake, convection bake, and bake converter, timer and cook timer so far. Love them all.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
1
Unreliable product and warranty service
on March 22, 2022
Posted by: francesco1252
The oven stopped working after ~3 months of use. The technician came out within a few days of the warranty claim and ordered the replacement part (heating element), that was supposed to arrive in 2 weeks. 2 months later the part still hasn't arrived and no ETA or tracking number has been provided.
No, I would not recommend this to a friend.
Features
4
Performance
4
Quality
1
Value
1
Response from geappliances.comBy Mike@GEA, GE Appliances, March 29, 2022
Good day,
Oh goodness! This is definitely not the kind of experience we want our customers to have to deal with. We're truly sorry to hear about this and understand how frustrating this is for you. One of our incredible agents is assisting you on this matter and we recommend keeping in contact with them. All the best. Mike@GEA
Oh goodness! This is definitely not the kind of experience we want our customers to have to deal with. We're truly sorry to hear about this and understand how frustrating this is for you. One of our incredible agents is assisting you on this matter and we recommend keeping in contact with them. All the best. Mike@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Love it!
on March 19, 2022
Posted by: C8De
from NE, Georgia
The roll out shelf is a must! Looks great and is easy to use. The app is a helpful bonus... Very easy to connect.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
2
It is ok, not the one I wanted.
on March 18, 2022
Posted by: Little trouble
from Brownsville PA 15417
It is ok. It is not the one I wanted. I wanted the solid black one. It would have fit in the kitchen better. I was very,very dissatisfied . I wanted the black one to match my kitchen but you couldn't supply it unless I wanted to wait a year. I hate the stainless steel one. It is not the one that hides finger prints, of course it was not anywhere to buy either. I even checked the Michigan area 49423 where my daughter lives. None anywhere. Can the oven door be exchanged or did you make them different also. I am getting better at uses it to cook. Clock is also too small to see from across the room.
I would recommend this to a friend!
Features
4
Performance
4
Quality
4
Value
4
Response from geappliances.comBy Chris@GEA, GE_Appliances, March 21, 2022
We appreciate you taking the time to reach out to us with your review. We're sorry to hear that you weren't able to get the color of wall oven you had wanted. We looked into this and wanted to let you know that the door of this wall oven can't be changed to another color. If there is anything we can do to help ease your transition into this wall oven, please let us know. We are here for you. -Chris@GEA
Written by a customer while visiting geappliances.com
Customer Rating
3
Wall oven
on March 15, 2022
Posted by: Donm1330
from Katy,Tx
All good except very poor instruction manual. Does not provide clear instructions as to usage.
I would recommend this to a friend!
Features
4
Performance
5
Quality
4
Value
3
Response from geappliances.comBy Michael @ GE Appliances, GE Appliances, March 17, 2022
Hi there,
Thanks for leaving a review! Sorry to hear that you're not totally pleased with the manual that came with the unit. Some appliances may come with a quick start guide. If you'd like to take a look at your complete Use and Care manual, you can click here: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-2000962.pdf&_ga=2.140362807.584201695.1647453740-1166335625.1647453740
Hope this helps!
Happy cooking,
Michael@GEA
Thanks for leaving a review! Sorry to hear that you're not totally pleased with the manual that came with the unit. Some appliances may come with a quick start guide. If you'd like to take a look at your complete Use and Care manual, you can click here: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-2000962.pdf&_ga=2.140362807.584201695.1647453740-1166335625.1647453740
Hope this helps!
Happy cooking,
Michael@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
so far, everything is excellent
on March 10, 2022
Posted by: beavis64
from ohio
first, i love the look of stainless much better than the white one we had. it's a clean look and being "smudge-proof" really is helpful. the cooking was slightly off my old oven and i adjusted the temp up 4 degrees which brought it in line with what i'm used to. so far, i've made 2 batches of cookies - both turned out PERFECT!! i've also roasted 3 whole chickens using the "convect roast" setting. the first was without the probe. it turned out well. then, the next 2, i used the meat probe. the 1st i set at 157degrees - it was almost perfect........it just needed about 15 extra minutes of cooking. the second, i set at 162 degrees and it cooked it perfectly. also, when cooking heavier foods like chickens, that "easy-slide" rack comes in very handy. at first, i didn't see the point to it. after using it, i love it. some have said they can't hear the timer alarm; but after turning up volume, i can hear it from about 30 feet away - which seems fine to me. my only gripe (if i had to pick one) is the numbers on the clock are very thin and sometimes they blend together - they should have used a different number "font". as far as setting up the oven after startup - it's easy. only thing that confused me was shutting off timer alarm. i'd hit cancel and it worked - but it also shut oven off and i wasn't done with it! i came to find out, if you want oven to stay on, hit the timer button and it'll shut off timer/timer alarm without shutting off oven. my last GE lasted 22 years and i'm hoping for the same from this one. right now, after the first couple weeks - this oven is a winner and i can't be more pleased with it.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
4
just took 1 year
on March 7, 2022
Posted by: Whatswrongwithit
from Austin TX
Oven was good but the timing notice sound is too weak and the programming volumn adjustment didnt give it enough change to make a difference. Customer service told me thats as good as it gets, no other way to improve it.
I would recommend this to a friend!
Features
5
Performance
3
Quality
4
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
5
Proof mode oven and probe!
on March 5, 2022
Posted by: JulyM
from Medford, MA
I love the sleek design of this oven. It has a proof mode, which I will find very handy, as I make a lot of bread. I am interested in seeing how the probe works, but the unit was just installed and I haven't tried it yet. Even though it was the same size as my old wall oven, 27", it has a larger capacity, which I appreciate.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com