Customer Reviews for GE - 27" Smart Built-In Single Electric Convection Wall Oven with Self-Clean, Steam Clean, and No Preheat Air Fry - Black
Customer Rating
5
36 years old GE built in oven ...
on July 5, 2022
Posted by: Fran355
from Pawleys Island SC
I just replace my GE wall oven that was over 36 years old . 20 years ago we had to replace an element . That was the extent of the repairs . This oven was great ! I just purchased a new one and I hope I get the same great service out of it. All of my products are GE. The next will be a new washer and dryer. By the way , my stove top with a down draft is also 36 year old ! GE is a great product. Thank you
I did not see the oven in operation in the showroom. There are two important criticisms and one minor one. Important: 1) the beeping sound even a maximum volume is very low; 2) the display is very bright even when only time is displayed. A minor inconvenience is the long time it takes to reach temperature. The control panel has just been replaced because sound level and display brightness. The replacement had the same issues. Because of product being in short supply, it was not in the show room to view in operation. You graciously replaced the control panel. .
I am very disappointed in your product. We had a service call to check the problem. If we put something in the oven and it requires 30 minutes of cooking time; we have to cook it for 45 minutes. Even when we use convection cooking; the time to cook is longer than the recipe says it should take. If you can explain why this is happening with your; then tell your maintenance department to come repair my oven. It has been installed for less than 6 months.
No, I would not recommend this to a friend.
Features
3
Performance
3
Quality
3
Value
3
Response from geappliances.comBy Mike@GEA, GE Appliances, June 21, 2022
Good day,
Thank you for taking the time to rate your oven. We're truly sorry to hear how your oven takes longer to cook and understand your disappointment. Have you tried calibrating the oven temperature? If not, then check out the instructions on page 9 of the manual under "Adjust the Oven Temperature".
This fit perfectly in the cabinet where our old GE wall oven was. We did not have to make any modifications. I like that I can use it remotely with the app. I can make sure nobody accidentally left it on while I am at work.
The installation went without a hitch. We were using the oven five minutes after the install was finished. No cabinet mods were needed. It slid into the previous oven's opening. Easy to use!
If there is enough steam being generated from whatever you are baking and you open the door, it will affect the touch pad and the unit will shut off as if I pressed cancel. It's pretty and fit the bill with my kitchen design. That was my primary purchasing decision.