Customer Reviews for GE - 27" Smart Built-In Single Electric Convection Wall Oven with Self-Clean, Steam Clean, and No Preheat Air Fry - Black
Customer Rating
3
Dead after 2 tears
on October 1, 2023
Posted by: Janco75
from Oceanside
It was good while works!!!!! after 2 years is dead!!!!!
No, I would not recommend this to a friend.
Features
5
Performance
2
Quality
2
Value
2
Response from geappliances.comBy Charlie@GEAppliances, GE_Appliances, October 3, 2023
Hello,
We're sorry to hear that your wall oven stopped working and this is certainly not the experience we wish our consumers to have.
If the wall oven is not turning on, there are a few things you can check. Please refer to this link below: https://products.geappliances.com/appliance/gea-support-search-content?contentId=17375
We want to ensure you get the assistance you need, and an agent will be reaching out to you by email. Please respond to the email at your earliest convenience. We are looking forward to speaking with you. -Charlie@GEAppliances
The GE wall oven is EXACTLY what I was looking for, and I couldn't be more pleased with it. I love the black color because it goes perfectly with all my other kitchen appliances. And I love the sleek, modern design AND how well the oven is made. Its features and functions are outstanding. Again, I couldn't be happier with the wall oven. Thank you, GE, for always making such great products.
Just had my new wall oven installed. Fits perfectly and it's beautiful. It was very easy to connect to wifi and go through the menu. Excited to return to baking.
Have oven adjusted -35 degrees and it still gets too hot checked with two different oven thermometers. That is the max it will allow me to adjust it.
Features
3
Performance
1
Quality
2
Value
3
Response from geappliances.comBy MichaelBatGEA, GEAppliances, August 22, 2023
Hello,
We’re so sorry to hear that your new oven’s temperature is hotter than it should be. We know it’s important that your oven provides temperatures that are as accurate as possible. We want to help. We recommend taking a look at the article below for some things you can check on your own.
If none of that helps, and if you haven’t already, we recommend taking advantage of your warranty and scheduling an appointment with our factory service team by calling 1-800-432-2737, or by visiting https://www.geappliances.com/ge/service-and-support/service.htm. Thank you for taking the time to leave us your feedback and please know that we are here should you need further assistance. -MichaelB@GEA
A good quality, and very practical, no frills oven, with neat design, easy to program and easy to clean. Functions faultlessly and has a useful temperature probe as well. Good capacity for my needs, looks good with all other appliances in the kitchen. Good value for money. No cons.