Customer reviews from geappliances.com
GE - 27" Smart Built-In Single Electric Convection Wall Oven with Self-Clean, Steam Clean, and No Preheat Air Fry - Black
Average customer rating
4.5
(580 Reviews)
Rating breakdown 580 reviews
5 Stars
411
4 Stars
109
3 Stars
33
2 Stars
12
1 Star
15
92%of customers recommend this product.
(
467 out of
509)
Customer Reviews for GE - 27" Smart Built-In Single Electric Convection Wall Oven with Self-Clean, Steam Clean, and No Preheat Air Fry - Black
Customer Rating
5
great product
on December 5, 2023
Posted by: newoven1
Easy to use and cooks well. The oven looks great. Happy with the oven.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Happy with Wall Oven with a few minor Caveats...
on December 5, 2023
Posted by: Robbie5924
from Columbus, Ohio
We are very happy with the wall oven so far. Installation was fairly straightforward. I do have 3 minor annoyances. The installation instructions included with the oven were in 2 or 3 languages, but there were no operating instructions included whatsoever!! That seems a little odd to me, especially since the oven is all digital/touchpad and a little more complicated to operate compared to the old oven it is replacing! (Which would be the case for most people buying a "replacement" oven!!) Fortunately, I was able to find and download the operating instructions online. Secondly, the warranty card was taped to the inside of the oven door with the tape covering over portions of the card that the owner needs to fill in and send to GE. This was just stupid. There is no was peel the tape off without destroying the warranty card. Again, I ended up submitting the warranty online. Lastly and most seriously, the oven rack is extremely tight and difficult to move in its tracks in the oven. We followed the instructions and used some vegetable oil to help lubricate them but they do not slide easily at all. We are hoping that the rack and tracks loosen up over time and with more heating/cooling and usage.
I would recommend this to a friend!
Features
5
Performance
4
Quality
4
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
1
Great feature IF I ever learn how to us it!
on November 22, 2023
Posted by: help61
you need to provide much more details of using the oven as well as menus. How to use rings, bells, not to burn foods, etc. I was a great baker. Now I am afraid of your oven.
Features
1
Performance
1
Quality
2
Value
2
Response from geappliances.comBy Charlie, GE_Appliances, November 28, 2023
Hi there,
Hello,
We appreciate you taking the time to reach out to us. It means a lot!
We can definitely understand having a manual copy can be a lot easier for using all the features. However, effective from October 10th, 2022 we are no longer offering print-on-demand services for consumer literature. By moving to electronic-only delivery formats, we not only do more to preserve the environment, but we also ensure that only the latest version of the document is provided to you. You can always access the latest version of the literature for your model by searching for your model number on our GE Appliances website.
If you want a physical copy, you can take a printout of this owner's manual linked below: https://products-salsify.geappliances.com/image/upload/s--hHY_ZHPa--/mecafxkmckyf5epnorjz.pdf?_ga=2.199686823.869820915.1701094033-1676878804.1700237661
Please contact us again if you have additional questions or concerns.
-Charlie@GEAppliances
Hello,
We appreciate you taking the time to reach out to us. It means a lot!
We can definitely understand having a manual copy can be a lot easier for using all the features. However, effective from October 10th, 2022 we are no longer offering print-on-demand services for consumer literature. By moving to electronic-only delivery formats, we not only do more to preserve the environment, but we also ensure that only the latest version of the document is provided to you. You can always access the latest version of the literature for your model by searching for your model number on our GE Appliances website.
If you want a physical copy, you can take a printout of this owner's manual linked below: https://products-salsify.geappliances.com/image/upload/s--hHY_ZHPa--/mecafxkmckyf5epnorjz.pdf?_ga=2.199686823.869820915.1701094033-1676878804.1700237661
Please contact us again if you have additional questions or concerns.
-Charlie@GEAppliances
Written by a customer while visiting geappliances.com
Customer Rating
5
Looks so good in my kitchen .
on November 16, 2023
Posted by: Prh42
from Duncan Ok
This is the best oven we have ever owned. The setting display is used frindly.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
2
Big problem with the wall oven
on November 11, 2023
Posted by: 4401
from Washington DC
This is a perfectly acceptable product with a fatal flaw. there is not burner at the bottom of the stove-just on the top. So all of those recipes that call for putting the baking dish on the bottom (like pies, tarts, sheet pan recipes) won't cook properly. You won't find any information on the product that notes this 'problem"
No, I would not recommend this to a friend.
Features
1
Performance
1
Response from geappliances.comBy Devin, GE_Appliances, November 13, 2023
Good afternoon,
Thank you for taking the time to leave a review on your GE Appliances built-in wall oven. We are sorry to hear that you would prefer a bake element on the bottom of the oven as well. This particular model is one that offers true-european convection, which is a 6-pass broil element in the top of the oven and a 6 or 8-pass bake element in the bottom of the oven are used in conjunction with a third heating element. This third element is a 2500-watt, double-loop element located in the back wall of the oven, and it surrounds the convection fan. The convection fan reverse direction to allow air to better circulate around the food. Performance testing has shown that reversing the fan produces more evenly browned baked goods, which eliminates the need for turning food or rotating pans.
We hope that over time you will enjoy the baking and cooking results this model provides, and you can enjoy preparing your favorite meals. Thank you for your review, and for trusting our brand for your home! -Devin@GEAppliances
Thank you for taking the time to leave a review on your GE Appliances built-in wall oven. We are sorry to hear that you would prefer a bake element on the bottom of the oven as well. This particular model is one that offers true-european convection, which is a 6-pass broil element in the top of the oven and a 6 or 8-pass bake element in the bottom of the oven are used in conjunction with a third heating element. This third element is a 2500-watt, double-loop element located in the back wall of the oven, and it surrounds the convection fan. The convection fan reverse direction to allow air to better circulate around the food. Performance testing has shown that reversing the fan produces more evenly browned baked goods, which eliminates the need for turning food or rotating pans.
We hope that over time you will enjoy the baking and cooking results this model provides, and you can enjoy preparing your favorite meals. Thank you for your review, and for trusting our brand for your home! -Devin@GEAppliances
Written by a customer while visiting geappliances.com
Customer Rating
5
Great features!
on October 16, 2023
Posted by: PR69
from San Juan PR
Great, oven, really easy to use.All it’s features are the best, The bar code and WiFi are really nice.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Convection oven feature.
on October 13, 2023
Posted by: bddbdd
from California
This is my first experience with using a convection oven and I love it when roasting meat!
Written by a customer while visiting geappliances.com
Customer Rating
5
Elegant and User friendly
on October 4, 2023
Posted by: CRISTOFF
from Beaumont, Texas
I love our new installed GE Smart Wall Oven. Very elegant and user friendly. I highly recommend! I will surely gonna buy more of their products.
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com