Customer Reviews for GE - 30" Built-In Single Electric Convection Wall Oven with No Preheat Air Fry - Slate
Customer Rating
5
Great feature
on February 17, 2024
Posted by: Josie Van
Chose this oven for its sliding rack and oven/convection feature. I trust GE products and I hope this oven will last. It replaced my 38 y.o Whirlpool built-in oven. Which is still working. But I love yhe features in this new oven and also bought the matching micriwave oven.
So far, so good! No idea how old the GE ove. Was that we replaced as it came with.the house when we bought it. This one heats quickly and holds the temperature. Yay!!
I’ve had this oven for only two years. Only used the smart features through the SmartHQ app twice. This second time, oven working perfectly, heating up food, then I used app from another part of the house just to set a timer. It forced an update (not just an app update but an oven update) which they proceeded to break my user interface! Now my oven is useless unless I put hundreds of $$ into it. The whole right side of the controls (number pad) won’t work at all. And yes I did a hard reset. Still won’t work. Clock and left side options work fine. But since I can’t select any numbers, I can’t choose a temp, I can’t set time, I can’t select option numbers. It won’t do anything at all now. It is garbage, all because of the app which I didn’t really like using anyway!!
No, I would not recommend this to a friend.
Features
3
Performance
2
Quality
1
Value
1
Response from geappliances.comBy Adrian, GE_Appliances, February 8, 2024
We recommend resetting your wall oven by disconnecting power from the unit for 2 - 3 minutes and reconnecting power. If this reset does not revert the unit back to normal operating function, this will require service by a qualified technician. You can schedule an appointment with a GE Appliances technician by calling 1-800-432-2737 or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm
Thank you for choosing GE Appliances for your home.