Customer reviews from geappliances.com
GE - 30" Built-In Single Electric Convection Wall Oven with No Preheat Air Fry - Slate
Average customer rating
4.5
(1,387 Reviews)
Rating breakdown 1,387 reviews
5 Stars
989
4 Stars
275
3 Stars
57
2 Stars
22
1 Star
44
93%of customers recommend this product.
(
1,106 out of
1,192)
Customer Reviews for GE - 30" Built-In Single Electric Convection Wall Oven with No Preheat Air Fry - Slate
Customer Rating
3
A couple of things I would change
on May 13, 2026
Posted by: KJOCT
from Dallas, TX
The oven is good but there are a couple of things that I would change if I could. It takes quite a while to pre-heat and you can't use the air fryer without wifi which is so weird! What if you were elderly and didn't have wifi, you can't use it. Not good.
I would recommend this to a friend!
Features
3
Performance
3
Quality
3
Value
5
Response from geappliances.comBy Sarah, GE_Appliances, May 14, 2026
We’re glad to hear you’re happy with the wall oven overall, and we’d like to provide information about your model. Preheating may take about 15 to 20 minutes. Factors like the room temperature, the number of racks in the oven, etc. can affect how long it takes to preheat. If you think the oven is taking too long to preheat, we recommend turning off the circuit breaker to the wall oven for about 30 seconds before turning the breaker back on, to reset the unit. More information about preheating taking too long is available at this link: https://products.geappliances.com/appliance/gea-support-search-content?contentId=16540.
Regarding No Preheat Air Fry, we can advise that model JTS5000SVSS would only need to be connected to WiFi once to download that feature. While we recommend keeping the wall oven connected if possible, so it can continue to update and optimize over time, a constant WiFi connection is not needed for that feature.
We're confident your wall oven will serve your needs well going forward, and if you ever need assistance we're always here to help.
Regarding No Preheat Air Fry, we can advise that model JTS5000SVSS would only need to be connected to WiFi once to download that feature. While we recommend keeping the wall oven connected if possible, so it can continue to update and optimize over time, a constant WiFi connection is not needed for that feature.
We're confident your wall oven will serve your needs well going forward, and if you ever need assistance we're always here to help.
Written by a customer while visiting geappliances.com
Customer Rating
4
Very good oven, reasonably quiet.
on May 12, 2026
Posted by: Yishai007
from Sunnyvale, NY
The user interface is sometimes too sphisticated, leading to errors. The timer needs to have 2 sets of two modes: One control for start now or start after preheating is done, and one control for turn oven off at the end or just sound the alarm and keep the oven on. The other issue is having a repeat of the menu under "convection". It would be better to choose regular/convection, with the default settable under settings, and then have one menu with Bake etc.
Another issue is the registration and WiFi interface - the 5000 series supports Bluetooth and has a much better and more streamlined process. I had to call support to navigate the WiFi connection, and I am an electronics engineer.
Another issue is the registration and WiFi interface - the 5000 series supports Bluetooth and has a much better and more streamlined process. I had to call support to navigate the WiFi connection, and I am an electronics engineer.
Features
4
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
New Oven
on May 7, 2026
Posted by: Griff 47
The oven is preforming very well it was a small learning curve to go for a conventional oven to a Convection oven with the GE oven. The no preheat air frier works great and the oven itself as a clean and modern look, and installation was easy as well.
I am looking forward to using the oven in the future
I am looking forward to using the oven in the future
Written by a customer while visiting geappliances.com
Customer Rating
1
Uncertain
on May 3, 2026
Posted by: Dbhtx
New oven and GE does a poor job providing info on use and features. App is more about selling you more things than telling you how the oven works and it’s features. The app info to link oven to wifi was incorrect; had to call GE. I hope the product works better than the help for a new customer GE provides.
Response from geappliances.comBy Diego, GE_Appliances, May 6, 2026
We'd like to help you clarify any questions you may have regarding your unit's features. We are going to reach out via email to gather more information. Please reply at your earliest convenience.
Written by a customer while visiting geappliances.com
Customer Rating
1
Heats the room beyond belief.
on April 23, 2026
Posted by: Kitchen Oven 1
Contact us.
We’re Not Pleased.
It’s certainly not what we expected!
We’re Not Pleased.
It’s certainly not what we expected!
No, I would not recommend this to a friend.
Features
3
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Diego, GE_Appliances, April 27, 2026
We want to help you with your wall oven heating your room. We are going to reach out via email to gather more information. Please reply at your earliest convenience.
Written by a customer while visiting geappliances.com
Customer Rating
2
DOOR Glass Cracked
on April 14, 2026
Posted by: ATB Oven
from Chula Vista California
The oven works great until two days ago....the door glass (interior pane) cracked...!!! Order # GES6000686588, Jan09, 2026. V: 202-674-1287. Need to send in a claim.
I would recommend this to a friend!
Features
5
Performance
2
Quality
5
Value
4
Response from geappliances.comBy Sarah, GE_Appliances, April 15, 2026
We’re glad to hear the wall oven was working well for you, and we want to help address this issue you’ve had with the door glass.
The oven shouldn’t be used with the glass cracked. Please reach out to our Bodewell service team at 1-833-426-3393. They are open Monday – Friday, 8AM – 8PM ET, and an appointment can be scheduled online as well, at this link: https://www.bodewell.com/schedule-repair-service.
We’ll be reaching out over email to discuss this situation with you further. Please respond at your earliest convenience, so we can assist.
The oven shouldn’t be used with the glass cracked. Please reach out to our Bodewell service team at 1-833-426-3393. They are open Monday – Friday, 8AM – 8PM ET, and an appointment can be scheduled online as well, at this link: https://www.bodewell.com/schedule-repair-service.
We’ll be reaching out over email to discuss this situation with you further. Please respond at your earliest convenience, so we can assist.
Written by a customer while visiting geappliances.com
Customer Rating
5
Great oven upgrade
on April 10, 2026
Posted by: Bruce Lea
from Minnesota
We love the ability to use the Wi-Fi to turn the oven on when we're not home or even at home for planned cooking
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
1
Defective control panel
on April 6, 2026
Posted by: Frustratedx100
First day out of the box and installed the circuit board is not working. Oven lights will not turn off. Oven will not operate because it thinks the oven door is open Obviously no quality control on this at all. Plus where we bought it does not install so had to pay for installation and the company will not install so I have to pay for another install fee
No, I would not recommend this to a friend.
Features
5
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Vikki, GE_Appliances, April 8, 2026
The interior oven light is operated by an Oven Light switch on the control panel. Please check again to see if the light will turn off. Also, an open oven door would not stop the oven from operating. We encourage you to call our GE Appliances service team - Bodewell at 1-833-426-3393 to have your oven evaluated and repaired as needed. We recommend you check with the dealer from whom you purchased the oven regarding any additional installation costs you incurred.
Written by a customer while visiting geappliances.com