I WAITED FOR OVER A YEAR TO GET AN OVEN AND DISAPPOINTED THAT THE OVEN COOKS HOTTER IN THE BACK THAN IN THE FRONT SO I HAVE TO TURN THE ITEM I AM COOKING TO COOK EVENLY.
No, I would not recommend this to a friend.
Features
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Performance
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Quality
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Value
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Response from geappliances.comBy SHARON@GEA , GE_Appliances , December 20, 2019
Hello TES2 - Welcome to the GE Appliances family! We're very sorry to hear of the difficulty you're having with your oven temperature. We'd like to provide you with some troubleshooting information that may help with the issue: https://products.geappliances.com/appliance/gea-support-search-content?contentId=19172
If service is needed, your model comes with a full one year warranty that will cover any manufacturing issue. Service appointments may be scheduled by calling GE Service at 1-800-432-2737 or online at: http://www.geappliances.com/ge/service-and-support/service.htm
The oven itself is a nice looking product. It works well but it has some design flaws that need addressing. The alert tone for the timer and the tone telling you when the oven is preheated is so quiet it can only be heard if I am standing right next to it. The first thing I did was go through the menu to turn up the volume only to find it was at max volume already. I have to use a separate timer which is an annoyance when I spent so much for a new oven. I also wonder, could that be a safety hazard? The preheat times are twice as long as my old oven but this is because of the enclosed coils. I guess there is a give and take with this. The enclosed heating coils make it so you can use the steam clean feature but then it takes 23 minutes to preheat! Not ideal but what can you do. The oven works well and seems like a quality product besides. I do like the pull out bottom shelf.
convention oven to loud and did not bake the potatoes ( followed the book) Oven takes 25-30 minutes to reach desired temp placed the boiler rack in position suggested by book and the product with the pan caught on fire
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
1
Value
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Response from geappliances.comBy SHARON@GEA , GE_Appliances , December 20, 2019
Hello Jan28 - Thanks for sharing your feedback. We're very sorry to hear of the difficulty you are experiencing with your oven. Please email your details to eResponse@geappliances.com, and we’ll be glad to look into this for you. In your email, be sure to include a copy of your review, your name, address, phone number and the model and serial numbers for your oven. Thank you, again, for your feedback.
Please reach out to us on the “contact us” link on our www.geappliances.com website if any future concerns come up. We appreciate you making GE Appliances a part of your home!