control board replaced-still getting error message
on January 16, 2021
Posted by: Cathy 49
from Maine
I have had this oven since September 23, 2020. It is now January 16, 2021 and the control board has already been replaced once and I’m still getting the same error message that the oven door is open and cooking is paused when the oven door is not open. It has been very frustrating. The oven looks great, but I’m hoping we can get it to work well!
No, I would not recommend this to a friend.
Features
5
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Sharon@GEA, GE_Appliances, January 21, 2021
Hi Cathy 49 - We're so sorry for this inconvenience with the error message and know this must be frustrating for you. You may want to reset the electronics by turning off power at the circuit breaker for 30 seconds. If the error message returns after power is restored, a qualified service technician is required for an accurate diagnosis and warranty repair. Please contact GE Consumer Service at 1-800-432-2737 or conveniently schedule an appointment online:https://www.geappliances.com/ge/service-and-support/service.htm
We truly hope this is resolved for you soon.- Sharon@GEA
This is not the top of the line GE oven but its not an inexpensive oven either. That being said it has WIFI which I find relatively useless but interesting. The main issue is getting the controls to light up. It seems as though I need to open the door to get them to light in order to set the controls. Push all over the front usually does not produce a good result.
Well built oven with convenient, easy to use controls. Temperature, time notifications are nice touch.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
4
Response from geappliances.comBy Olga@GEA, GE_Appliances, February 15, 2021
Hello Old Pro 16 - Thanks for your review. We are glad you are happy with your new oven purchase. We’re sure you’ll enjoy the many nice features it has to offer. Thanks for making GE Appliances a part of your home! Olga@GEA
After 10 years with an oven that did not heat to temperature, it’s wonderful to have an oven that works so well. It bakes to temperature, broils well and has easy to use features.
This oven performs fair. It just does not cook evenly. If dishes are placed on the top rack they cook as they should, but below the top rack it takes an extremely long time for things to get done.
No, I would not recommend this to a friend.
Features
3
Performance
1
Quality
2
Value
2
Response from geappliances.comBy Sharon@GEA, GE_Appliances, January 12, 2021
Hi Avid Cook Family of 4 - We're so sorry to hear your oven is not cooking evenly. Please check out some great tips in the following links for possible solutions to the issue: