Customer reviews from geappliances.com
GE - 30" Built-In Electric Convection Double Wall Oven with No Preheat Air Fry - Black
Average customer rating
4.6
(856 Reviews)
Rating breakdown 856 reviews
5 Stars
643
4 Stars
149
3 Stars
21
2 Stars
15
1 Star
28
93%of customers recommend this product.
(
713 out of
765)
Customer Reviews for GE - 30" Built-In Electric Convection Double Wall Oven with No Preheat Air Fry - Black
Customer Rating
1
Wouldn’t buy it again
on October 5, 2023
Posted by: My girls mom
Not a fan. Inconsistent heating. Racks are hard to slide out. Wish there was a third rack in each oven. Wish there was convection in lower oven - not just the top oven.
No, I would not recommend this to a friend.
Features
2
Performance
1
Quality
2
Value
2
Response from geappliances.comBy MichaelBatGEA, October 6, 2023
Hello,
We’re so sorry to hear you’ve been less than impressed with your new oven, and that you’ve had issues with things such as the racks not sliding or the oven not cooking properly. We want to help. We recommend taking a look at the article below for some tips to help with an oven not cooking properly.
https://products.geappliances.com/appliance/gea-support-search-content?contentId=34478
We also suggest taking a look at the tips found in your use an care manual, linked here:
https://products-salsify.geappliances.com/image/upload/s--WwkoUy7U--/nlixoamisef2mghukxit.pdf
Racks that don’t slide easily can be annoying, and we suggest rubbing a small amount of vegetable oil on the edges of the racks to help them slide more smoothly. Be aware that using other types of cooking oil can cause discoloration, so we only recommend vegetable oil.
We are constantly working to make our appliances better, and we’ll be sure to forward your feedback about additional racks and convection in both ovens to our product team so we can continue to improve. Thank you for taking the time to leave us your review, and please know we’re here should you need further assistance. -MichaelB@GEAppliances
We’re so sorry to hear you’ve been less than impressed with your new oven, and that you’ve had issues with things such as the racks not sliding or the oven not cooking properly. We want to help. We recommend taking a look at the article below for some tips to help with an oven not cooking properly.
https://products.geappliances.com/appliance/gea-support-search-content?contentId=34478
We also suggest taking a look at the tips found in your use an care manual, linked here:
https://products-salsify.geappliances.com/image/upload/s--WwkoUy7U--/nlixoamisef2mghukxit.pdf
Racks that don’t slide easily can be annoying, and we suggest rubbing a small amount of vegetable oil on the edges of the racks to help them slide more smoothly. Be aware that using other types of cooking oil can cause discoloration, so we only recommend vegetable oil.
We are constantly working to make our appliances better, and we’ll be sure to forward your feedback about additional racks and convection in both ovens to our product team so we can continue to improve. Thank you for taking the time to leave us your review, and please know we’re here should you need further assistance. -MichaelB@GEAppliances
Written by a customer while visiting geappliances.com
Customer Rating
5
Great oven
on October 18, 2023
Posted by: Debtim456
from Cincinnati, OH
Love the double ovens! Heat up quickly and racks slide so easily. Still trying to get used to the convection! Have not had to use the self cleaning feature yet but with GE appliances I have no doubt it will be great also. Overall look is very nice. Only downside is I hate fingerprints on my appliances and with the touchpad, I am always cleaning fingerprints! Handles get fingerprints also.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
1
Defective right out of the box
on November 15, 2023
Posted by: DK25
from Pennsylvania
Haven’t even gotten to use it. Was installed and when you hit the bake option, the display blinks and shuts itself off. Brand new unit and already have to have a service call in.
No, I would not recommend this to a friend.
Features
5
Performance
1
Quality
1
Value
2
Response from geappliances.comBy Devin, GE_Appliances, November 16, 2023
Good afternoon,
Thank you for taking the time to provide a review on your new GE Appliances built-in double wall oven. We are truly sorry to hear that the unit will not function properly following installation. This is certainly not the quality that we expect. You can schedule an appointment by calling the service department directly at 1-800-432-2737, or by scheduling online at the following link:
https://www.geappliances.com/ge/service-and-support/service.ht
We have an excellent team of service providers, and we are confident they can accurately diagnose and repair the issue at-hand. Thank you for your review! -Devin@GEAppliances
Thank you for taking the time to provide a review on your new GE Appliances built-in double wall oven. We are truly sorry to hear that the unit will not function properly following installation. This is certainly not the quality that we expect. You can schedule an appointment by calling the service department directly at 1-800-432-2737, or by scheduling online at the following link:
https://www.geappliances.com/ge/service-and-support/service.ht
We have an excellent team of service providers, and we are confident they can accurately diagnose and repair the issue at-hand. Thank you for your review! -Devin@GEAppliances
Written by a customer while visiting geappliances.com
Customer Rating
1
Poor temperature calibration.
on December 30, 2023
Posted by: GamerLounge
from Little Rock
Just found this review in my emails. My wife has been complaining that food is not cooking correctly. I have purchased two thermometers to assist with calibration. I still can not get it to maintain the correct temperature but they are out of warranty.
Features
5
Performance
1
Quality
1
Value
4
Response from geappliances.comBy Adrian, GE_Appliances, January 11, 2024
Hello! Thank you for leaving us a review. We are so sorry to hear that your double wall oven is not heating correctly. This is definitely not normal operation, and we recommend scheduling service with one of our certified technicians to get this temperature issue resolved. You can schedule an appointment with a GE Appliances technician by calling 1-800-432-2737 or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm
We appreciate you choosing GE Appliances for your home, and we are confident that our technicians will get this issue resolved as quickly as possible. - Adrian@GEAppliances
We appreciate you choosing GE Appliances for your home, and we are confident that our technicians will get this issue resolved as quickly as possible. - Adrian@GEAppliances
Written by a customer while visiting geappliances.com
Customer Rating
1
Buy anything else
on July 24, 2024
Posted by: OhioSuburbs
from Columbus, Ohio
I would rate this product 2 stars of 5, but I do believe the only way to describe it is "Poor." The temperature fluctates from use to use. Sometimes it's 15-25 degrees hotter than the set temp, and sometimes it's 10-15 degrees colder than it. I can't run both the top and bottom ovens at the same time without the system shutting down and giving me an error about issues with heat venting. The glass and walls are also significantly harder to clean than other ovens I've owned (it's much harder to scrub off dirt and grime). And, the remote connectivity is spotty and needs to be reset every 3-6 months or so. All in all, issues are to be expected with any appliance, but this one constantly has two or three issues. Over two years of use (and seeing these issues emerge as soon as 4-5 months of use), I would not recommend.
No, I would not recommend this to a friend.
Features
3
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Tierra, GE_Appliances, July 25, 2024
We'd like to assist you with your wall oven. You can anticipate receiving an email from a member of our team to request more information. Please respond as soon as possible.
Written by a customer while visiting geappliances.com
Customer Rating
3
WIFI Aggravation
on August 25, 2024
Posted by: Not Always Wifi
A bit early for the survey as oven was just purchased. Gave 3 stars solely as there is no manual bypass/override to enable use of Airfry mode. You must first enable wifi to the oven to activate this mode. Even if you never intend using wifi to control the oven. Otherwise, you don’t have Airfry mode. Ridiculous!
We have several wifi driven home devices (leak detection and AC control). Cannot believe someone thought forcing a buyer to use wifi just to enable a paid for function on a device was a good idea. We have no use for remotely controlling an oven.
Response from geappliances.comBy Tierra, GE_Appliances, August 26, 2024
We value this feedback. Some ranges require WiFi to use the air fry mode because it's an enhanced feature that requires the oven to connect to the internet to ensure it's using the most recent software for that mode. Your comments regarding the wifi and air fry mode is important to us and will be considered by our product design team for review.
Written by a customer while visiting geappliances.com
Customer Rating
1
GE double wall oven (top is convection)
on February 9, 2020
Posted by: Discouraged100
from Washington, DC
Can barely hear the sound when you touch the pad to turn on oven and set the temperature. Bigger problem is that you cannot hear when the oven reaches the desired temperature or the timer unless you are standing in front of the oven. All of the technicians say that I have to use WIFI and my cell phone. GE shouldn't assume that everyone has WIFI and that we carry our cell phones with us when we are cooking.
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
1
Value
5
Response from geappliances.comBy SHARON@GEA , GE_Appliances , February 10, 2020
Hello! Thanks for the feedback. We're sorry for the difficulty you're having with hearing the temperature and timer signal. Please take a look at page 9 in your manual (see "sound"):
https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-2000254-1.pdf. We hope this helps!
https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-2000254-1.pdf. We hope this helps!
Written by a customer while visiting geappliances.com
Customer Rating
5
Awesome
on April 17, 2020
Posted by: BGraceTX
from Texas
We just installed this oven today! Super awesome features! It looks great and the touchpad is really simple to operate! The probe feature is really cool, and the auto conversion for baking temperature on convection is a nice feature. I just started messing with the WiFi feature, and it was a simple setup! Great oven so far!
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com