Customer reviews from lg.com
LG - 7.8 Cu. Ft. Stackable Smart Electric Dryer with Ventless Heat Pump Technology - Graphite Steel
Average customer rating
4.2
(36 Reviews)
Rating breakdown 36 reviews
5 Stars
25
4 Stars
3
3 Stars
3
2 Stars
0
1 Star
5
50%of customers recommend this product.
(
1 out of
2)
Customer Reviews for LG - 7.8 Cu. Ft. Stackable Smart Electric Dryer with Ventless Heat Pump Technology - Graphite Steel
Customer Rating
5
Every environmentalist should own one
on January 25, 2025
Posted by: Sherrie V
from Oregon
Energy savings is unreal! I never thought I could love a dryer but it has happened. My old dryer would take 90 minutes at 8kw and sometimes clothes would be a mix of roasted to a crisp and not quite dry. This thing senses what's needed and makes everything perfectly dry but clothes are not damaged. And it sometimes uses less than 1kw. Do clothes take longer to dry? Maybe. But who cares if it's that much more efficient? If clothes last longer?
I've only had it a month and a half so can't speak to durability but soo far I'm in love.
I've only had it a month and a half so can't speak to durability but soo far I'm in love.
Pros: ease of use, Quality, Performance
Quality
5
Features
5
Value
5
Response from lg.comBy LG Digital Care Team - Diego, January 30, 2025
Hey there. It’s awesome to hear how much you’re loving your dryer! The energy efficiency and fabric care are definitely standout features, and it’s great that you’re already seeing the benefits. Saving energy while keeping clothes in top shape is a win-win! Thanks for sharing your experience—wishing you many more years of efficient drying! 😊 ^ Diego
Written by a customer while visiting lg.com
Customer Rating
5
Amazing Dryer
on January 28, 2025
Posted by: Ayee32
from Honolulu, Hawaii
Purchased this dryer for my condo unit as the building was built before any sort of incorporated duct exhaust system was created to dump the hot air. I absolutely did not want to use a water bucket to catch the lint and hot air so chose this heat pump based dryer instead. It works absolutely fantastic. The drying cycle runs a bit long, but it's whisper quiet and dries clothes fully. Best dryer I've ever used.
Pros: Features/Settings
Quality
5
Features
5
Value
3
Response from lg.comBy Anthony, LG Digital Team, January 31, 2025
Thank you for sharing your experience! We're so happy to hear that the heat pump dryer is working wonderfully for you—sounds like it’s the perfect solution for your condo setup! We totally agree, the whisper-quiet operation and effective drying are game-changers. While the cycle might take a little longer, we're glad to know it’s still getting the job done right. Thank you for choosing LG, and we’re here anytime if you need anything else! 💙 ^Anthony
Written by a customer while visiting lg.com
Customer Rating
5
Quiet and efficient
on March 28, 2025
Posted by: snowbunni19dc
from Ludowici
[This review was collected as part of a promotion.] This new dryer has proven to be a huge upgrade for my household, providing an amazing combination of advanced features, ease of use, and superior performance. I previously had an older dryer that was not only noisy but also struggled to fully dry clothes, often requiring multiple cycles and causing unnecessary rewashing because they ended up smelling musty.
One of the standout features for me is its advanced drying technology, which includes an intelligent AI system that actively monitors the moisture levels of the laundry and adjusts the drying time accordingly. It ensures that clothes are always dried regardless of the load size or fabric type. The dryer’s ability to sense residual moisture and automatically extend the drying cycle if necessary eliminates the need for me to rerun cycles making my life easier as a busy mom.
Equally impressive is the dryer’s ultra-quiet operation. The high-performance motor and well-engineered design make it nearly impossible to tell when the dryer is running, even in a quiet household environment. This feature alone significantly enhances the user experience, particularly for those living in smaller spaces or for anyone who values peace and quiet during daily tasks. The dryer’s whisper-quiet performance is a testament to the thoughtful engineering that has gone into its development.
Additionally, the dryer is designed for flexibility, with the option to be converted to either gas or electric, allowing for easy installation if you move someplace else.
The design of the appliance is both functional and aesthetically pleasing. One of the features I particularly appreciate is the easy-to-empty lint tray, which is designed with a basket-like filter to capture all lint and debris effectively. This ensures that maintenance is simple, quick, and hassle-free. The tray’s design prevents any buildup, reducing the frequency of cleaning while ensuring that the dryer operates efficiently at all times. It's been a great purchase!
I would recommend this to a friend!
Response from The InsidersBy LG Digital Care Team, March 31, 2025
Hey there. Thank you for sharing your experience with the LG dryer! We're thrilled to hear how its built-in intelligence AI dry Sensor and quiet operation have elevated your laundry routine. The flexibility to switch between gas and electricity is a smart feature for any home. Plus, we designed the easy-to-empty lint tray for hassle-free maintenance—glad you're finding it helpful! It's fantastic to know you've received your purchase and enjoy its benefits for your busy life! For more feedback or questions, private message us on social media @LGUSSupport . Thanks for making LG a part of your home! ^David #LifeisGood
Written by a customer while visiting The Insiders
Customer Rating
3
Not as good as I thought it would be
on April 9, 2025
Posted by: dieseltdi2
from Newport
[This review was collected as part of a promotion.] I was really excited to try the LG ventless front load dryer. I was so glad to get rid of the stupid useless dryer vent because I always worried about a fire. I was able to use my drain hose from my washer with the dryer drain hose so I didn't have to do much to get it hooked up and running. I was a little disappointed when I dried the first load of clothes and it said it would take 2 hours, I thought holy cow how much is my electric boll going to be if every load takes this long. Although it says it is supposed to be energy efficient Im not sure about that yet. Also I hate the button to start it on the flat front because I am always bumping it and it turns on. So I was not as happy as I thought I would be with this LG dryer. The Inverter drive motor system has performed well and it is super quiet as promised. I love the AI technology because it helps me by determining the fabric texture and load size so I don't have to guess. I do like the black steel finish but it is the dryer itself is super boxy looking and boring.
No, I would not recommend this to a friend.
Response from The InsidersBy LG Digital, April 11, 2025
Thanks for sharing your thoughts on your ventless front load dryer DLHC5502B! We’re glad you appreciate its quiet operation, innovative AI technology, and sleek black steel finish. The ventless design is a game-changer for convenience and safety. We value your feedback on drying time, the start button, and design—it helps us improve! If you need assistance, feel free to reach out anytime through a private message on our social media platforms @LGUSSupport with your contact details. 🌟 ^Anthony
Written by a customer while visiting The Insiders