I started using thermacell products with Mr 300,it worked real great too,then we enlarged outdoor space,so I upgraded to the patio shield,if you follow the directions for use,it is amazing,I have a very keen sense of smell and could not tolerate citronella or sprays, the patio shield has no smell and sat out about 15 minutes before you go out,it works amazingly well, no smell,no mosquitoes,can have our outdoor space back again Thank you thermacell products
I recently bought a ThermaCELL 15ft zone. It honestly does not work. My family still gets ate by mosquitoes. What a let down for me because I am so tired of smelling like mosquito spray.
No, I would not recommend this to a friend.
Response from thermacell.comBy Customer Service, September 13, 2022
– We apologize for your less than satisfactory experience with our product! We at Thermacell pride ourselves on our products and our ability to protect people against pesky mosquitoes. We stand by our products with a 100% satisfaction guarantee. Please contact us at customerservice@thermacell.net or 1-866-753-3837 so we can make things right for you.
We bought this hoping, but, knowing it would not work, and, guess what it did not work. We have a cottage an hour north of the Muskoka's and we tried it there. Twice! Not even in the worst part of the mosquito season and it is a joke. Waste of money...
No, I would not recommend this to a friend.
Response from thermacell.comBy Customer Service, August 18, 2022
We apologize for your less than satisfactory experience with our product! We at Thermacell pride ourselves on our products and our ability to protect people against pesky mosquitoes. We stand by our products with a 100% satisfaction guarantee. Please contact us at customerservice@thermacell.net or 1-866-753-3837 so we can make things right for you.
I bought a replacement for my original repeller, the original was great. Something happen to the new model. I attracts mosquitos, instead of repelling them.
No, I would not recommend this to a friend.
Response from thermacell.comBy Customer Service, August 16, 2022
We apologize for your less than satisfactory experience with our product! We at Thermacell pride ourselves on our products and our ability to protect people against pesky mosquitoes. We stand by our products with a 100% satisfaction guarantee. Please contact us at customerservice@thermacell.net or 1-866-753-3837 so we can make things right for you.
Bought this as the mosquitos this year where I live in a small rural community in Manitoba have been horrible. No matter where we set it up on our front steps area or back deck we still seemed to get bit. Not just a few I mean a lot! Not impressed at all for the amount the refills cost. Didn’t want to give up so bought the earth scent ones to see if they worked better and no luck. For someone like myself that is allergic to mosquitos I was hoping for a product that actually helped.
No, I would not recommend this to a friend.
Response from thermacell.comBy Customer Service, August 16, 2022
We apologize for your less than satisfactory experience with our product! We at Thermacell pride ourselves on our products and our ability to protect people against pesky mosquitoes. We stand by our products with a 100% satisfaction guarantee. Please contact us at customerservice@thermacell.net or 1-866-753-3837 so we can make things right for you.
I had my reservations about buying this since I had tried so many other products to no avail but I'm glad I did give it a go. It works really well in fact I'm going to buy at least 2 more for my back yard.