Customer reviews from thermacell.com
Thermacell - Patio Shield - Linen
Average customer rating
4 out of 5
4
(422 Reviews)
Open Ratings Snapshot
Rating breakdown 422 reviews
5 Stars
276
4 Stars
39
3 Stars
23
2 Stars
13
1 Star
71
73%of customers recommend this product. 
(
236 out of 322
)
Best Buy Privacy Policy
Customer Reviews for Thermacell - Patio Shield - Linen
Customer Rating
5 out of 5
5
Keeps the bugs away!
on July 12, 2017
Posted by: HarrNate
from USA
I purchased this Halo product to help keep the mosquitoes away from my 4th of July party. I was skeptical at first so I had bug spray as a backup, but the Halo worked and I didn't even take out the sprays! Many of my guests will be getting one after seeing the results.
Written by a customer while visiting thermacell.com
Customer Rating
2 out of 5
2
Good feature set, but didn't repel mosquitos.
on December 10, 2017
Posted by: atxjin
Disclosure: Thermacell sent this product to me in return for an honest review. I paid for shipping. Otherwise, I received what looked to be a retail boxed product.
The short:
Overall, the new Patio Shield had a lot of thought put into the industrial design. Unfortunately, the mosquito repellency did not work for me here in Austin, Texas. Ultimately, that's what matters for a mosquito repeller.
The long:
I own the MR150 portable repeller from Thermacell. I've tried using it during hunting, camping, and on the patio, but similar to the Patio Shield, I still had mosquitos literally fly over and past the heated allethrin pad and bite me. There's definitely possibility Central Texas mosquitos have developed an immunity to allethrin; I don't know. I know many people who swear by Thermacell, so it obviously has to work to some capacity, but it hasn't worked well for me. Ultimately, this is the reason for the low score I'm giving this product.
Disregarding the effectiveness of the mosquito repellency, the physical product is well designed.
The top cover (lid):
One of the best features is the removable top cover. The problem with the blue allethrin pads are that they dry out when sitting out. The Patio Shield's cover helps to alleviate this. But the cover is not fully sealed, so the pad will still eventually dry out. When the Patio Shield is in use, you can lay this cover upside down and seat the Patio Shield upright inside the concave space. An etching around the Patio Shield's base will help to indicate when it has seated level inside the lid, but it does not securely clip in and so can still be easily knocked over.
Repeller pad storage:
Another great feature is a storage space beneath and inside the Patio Shield where you can store additional unopened alletrhin pads. There are four pairs of narrow plastic protrusions where a single unopened pad can be wedged in and held out of sight. The space is small, so if you'd need some smaller dextrous fingers to get them in there. Would be easier if the butane cartridge is not installed, but having all four pad holders filled may make screwing in the butane cartridge difficult.
Butane ignition check portal:
The clear window to check whether the butane is lit or not is located at the top edge of the Patio Shield's cylinder shape and is large enough to make checking for the pad heater being lit is easy.
Butane flow and ignition switch:
This is my least favorite part of the design. While the rotary switch at the bottom of the Patio Shield is aesthetically nice, it has the same smooth slippery plastic as the rest of the product. Even with the two finger divots molded into the rotary switch, gripping and twisting this switch can be tricky if using the design queues to only use your thumb and forefinger. You'll have better luck by laying the base of the Patio Shield fully into your palm and place as much of your hand's surface area and grip onto the rotary switch. If you have weak hand strength or suffer from arthritis, igniting the butane on the Patio Shield could prove difficult. Thermacell could add some grippy grooves or stippling in their next revision of the product to help with this.
In summary, it's a well designed product. I just wish it repelled mosquitos here in Central Texas.
Response from thermacell.comBy Josh SSales/MktDecember 11, 2017
Thanks for your detailed feedback! Please contact our customer service department at service@thermacell.net or 1-866-753-3837, we would like to help figure out why your Thermacell isn't repelling mosquitoes.
Written by a customer while visiting thermacell.com
Customer Rating
5 out of 5
5
No more skeeters!!!
on July 16, 2017
Posted by: lgmusic
from Arkansas, United States
Product works perfectly! I love the fact that I can load 4 butane cartridges at once and then forget it until the pad needs to be changed. Lights first time every time and the patio is mosquito free within 10 minutes. Awesome product!
Written by a customer while visiting thermacell.com
Customer Rating
4 out of 5
4
on August 16, 2017
Posted by: Chad A
from Wisconsin, United States
This product seems to work well, however when up on table it seems we still get hit with mosquitoes on our ankles.
Written by a customer while visiting thermacell.com
Customer Rating
5 out of 5
5
Halo works great an is good looking
on July 26, 2017
Posted by: Cptron
from Ripley,Oh
After using the MR150 for 2 years an was very satisfied with that unit. I purchased this unit, looks good, an works great
Written by a customer while visiting thermacell.com
Customer Rating
4 out of 5
4
Nice look
on July 27, 2017
Posted by: Caliber 50
from GA, United States
Thermacell needs to produce a product that covers more than 15x15. If that's all you need this product is for you!
Written by a customer while visiting thermacell.com
Customer Rating
5 out of 5
5
Works great
on July 28, 2017
Posted by: Mainer
from Canton, ME, United States
We used this at a camp on a lake. The mosquitos were biting everyone. Within 15 minutes of turning this unit on, they were gone.
Written by a customer while visiting thermacell.com
Customer Rating
2 out of 5
2
Waste of time!
on August 16, 2017
Posted by: cblalock1
from Smithfield, NC, United States
I bought my first one about a month ago and got it to work once. Took that one back to where I bought it from and got another. It worked great the first two times I used it, after that it wouldn't work anymore. I've put brand new butane and batteries in it and it didn't matter. The only reason I'm giving 2 stars is that it worked great the times it worked.
Written by a customer while visiting thermacell.com
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