Customer reviews from thermacell.com
Thermacell - Patio Shield - Linen
Average customer rating
4
(422 Reviews)
Rating breakdown 422 reviews
5 Stars
276
4 Stars
39
3 Stars
23
2 Stars
13
1 Star
71
73%of customers recommend this product.
(
236 out of
322)
Customer Reviews for Thermacell - Patio Shield - Linen
Customer Rating
1
Zero Stars
on June 29, 2023
Posted by: DissatisfiedCountryKid
from Saskatchewan
Puchased this 3 days ago. Had a very hard time igniting. Changed the cartridge and still issues. Finally lit it, went out. On my 3rd attempt, it stayed lit for 30 min. Had to restart the whole process again. Total waste of money.
Response from thermacell.comBy Customer Service , July 5, 2023
We apologize for your less than satisfactory experience with our product! We at Thermacell pride ourselves on our products and our ability to protect people against pesky mosquitoes. We stand by our products with a 100% satisfaction guarantee. Please contact us at customerservice@thermacell.net or 1-866-753-3837 so we can make things right for you.
Written by a customer while visiting thermacell.com
Customer Rating
5
Unbelievable how good it is!!
on June 30, 2023
Posted by: Skeeters
from Amarillo Texas
This works so well that I sit it on my covered fire pit, after a few minutes skeeters that are hiding under the edge of the pit start leaving. Never even land on me - they just leave!! If you don’t have one — buy two!!
I would recommend this to a friend!
Written by a customer while visiting thermacell.com
Customer Rating
4
Terrible repellent
on July 2, 2023
Posted by: Ryant012
from Michigan
It promised 15ft repelled. it doesn’t repelled well when it is nighttime. It works well when it is afternoon and before.
I would recommend this to a friend!
Written by a customer while visiting thermacell.com
Customer Rating
5
Love this product
on July 17, 2023
Posted by: LovenKC
from Missouri
I love both patio shield Thermacell product, I have not been bit since I bought it, however the repellent pads do not last 4 hours. I get maybe an hour to an hour and a half out of them.
I would recommend this to a friend!
Written by a customer while visiting thermacell.com
Customer Rating
5
So easy!
on July 17, 2023
Posted by: Alliekat22
from Wausau, Wisconsin
I just received it and it is so easy to set up, use, and it’s so portable, I’m going to use it for cooking out, backyard swimming and family time, and for sure bring it camping!
I would recommend this to a friend!
Written by a customer while visiting thermacell.com
Customer Rating
1
Terrible product
on July 23, 2023
Posted by: Tyk34
I wish I would’ve read the reviews before I purchased this product. It worked once. Took it camping with us and could t get it to work again. We bought a bunch refills and can’t even use them now. 😣👎🏼
No, I would not recommend this to a friend.
Response from thermacell.comBy Customer Service , July 24, 2023
We apologize for your less than satisfactory experience with our product! We at Thermacell pride ourselves on our products and our ability to protect people against pesky mosquitoes. We stand by our products with a 100% satisfaction guarantee. Please contact us at customerservice@thermacell.net or 1-866-753-3837 so we can make things right for you.
Written by a customer while visiting thermacell.com
Customer Rating
5
Run out and get one now!
on August 9, 2023
Posted by: Carria
from Colorado
The mosquitoes have been relentless this season... until I started up my patio thermacell. This company has now earned my lifetime loyalty. This is the only product you need. Stop spraying yourself just to continue to get bitten. Start up your thermacell patio leave it outside for about 15 minutes and then join it to enjoy a beautiful summer night with no bites.
I would recommend this to a friend!
Written by a customer while visiting thermacell.com
Customer Rating
4
relaxing with no bites
on August 17, 2023
Posted by: night hawk
from York, Pa
Bought this yesterday, brought it home set it up on the patio. Went out before my wife and started it up. We enjoyed a relaxing evening, with no bites. If this is any indication on how well it works we will be more than satisfied.
I would recommend this to a friend!
Written by a customer while visiting thermacell.com