Customer reviews from thermacell.com
Thermacell - Patio Shield - Linen
Average customer rating
4
(423 Reviews)
Rating breakdown 423 reviews
5 Stars
276
4 Stars
39
3 Stars
24
2 Stars
13
1 Star
71
73%of customers recommend this product.
(
236 out of
322)
Customer Reviews for Thermacell - Patio Shield - Linen
Customer Rating
5
Simply put......this works.
on May 25, 2018
Posted by: Ganthor
from Texas
I do a great deal of outside work....especially at night. I really dislike the oily sprays that attract more dirt than they repel mosquitoes. I purchased a Thermacell and I'm a customer for life! This is the best, reliable product in a very long time that really works.
I would recommend this to a friend!
Written by a customer while visiting thermacell.com
Customer Rating
5
Amazed!
on May 23, 2018
Posted by: Julieslp
from New Jersey
Mosquitos LOVE me and my son. And where we live we have the Asian mosquitos that bite night and day. I don’t want to use harsh chemicals or candles with little to no results. I read reviews on this and thought I’d give it a try, I mean it’s guaranteed so what could it hurt?
I am beyond shocked and so thrilled at how well this works! I turned it on and waited a few minutes for it to work as directed and couldn’t believe I could sit outside and read and not be attacked! Then again this afternoon I went outside to read and had a few mosquitos bite me. I turned it on and within just a couple of minutes they were all gone!
If you’re debating whether or not to get this, debate no more!! Run to a store right now and get it, you won’t be disappointed!
I would recommend this to a friend!
Written by a customer while visiting thermacell.com
Customer Rating
5
Great best product I've ever brought
on March 28, 2018
Posted by: acbossDemnis
from Shreveport, LA, USA
I've been using this product every since it came out. I will be in a store and basically talk people into buying it bc IT WORKS,
Written by a customer while visiting thermacell.com
Customer Rating
1
Won’t stay lit, light keeps flashing
on February 24, 2018
Posted by: Rob_s
from SE Florida
We bought one several months ago but just got around to trying it out. The flame won’t stay lit, and the light just keeps flashing.
I have four fresh butane cartridges and a brand new card in the unit. I turn the switch to “on” and it starts flashing. I wait a count of 5, then turn the switch past Lon” to hear the click and see the flame come on. The light never stops flashing, and in under a minute the flame goes out.
Response from thermacell.comBy Josh S, Sales/Mkt, February 26, 2018
Thanks for your review. Please contact our customer service team at service@thermacell.net or 1-866-753-3837 and we will either help you get your Halo working, or will repair/replace it free of charge.
Written by a customer while visiting thermacell.com
Customer Rating
5
Not having to futz w/it...longer hrs of protection
on January 22, 2018
Posted by: ladyduck
from Kenosha WI
Great new product...used it all summer...and fall.
Written by a customer while visiting thermacell.com
Customer Rating
5
Great idea
on December 13, 2017
Posted by: Georgesusi
Just got two delivered this past week. Had the chance to use tonight by the fire roasting hot dogs. No mosquito problems at all. Can’t wait to try at our hunting camp week after Christmas. The mosquitos are really bat in north florida.
Written by a customer while visiting thermacell.com
Customer Rating
5
Same great results with stylish flair!
on December 11, 2017
Posted by: Miami
Purchased the Patio Shield Repeller last month. I have other lantern products which I am happy with but wanted to have something to set on a table by pool chairs. Product worked well even with my Florida mosquitoes and is heavy enough they can't fly off with it. Colors are great and fit in with the sunshine and decor. I like the cap feature that I can put on after use to avoid rain/sprinkler damage. The cap closes the unit up nicely. But, I still don't recommend taking it with you on a pool float though!! :-)
Written by a customer while visiting thermacell.com
Customer Rating
2
Good feature set, but didn't repel mosquitos.
on December 10, 2017
Posted by: atxjin
Disclosure: Thermacell sent this product to me in return for an honest review. I paid for shipping. Otherwise, I received what looked to be a retail boxed product.
The short:
Overall, the new Patio Shield had a lot of thought put into the industrial design. Unfortunately, the mosquito repellency did not work for me here in Austin, Texas. Ultimately, that's what matters for a mosquito repeller.
Overall, the new Patio Shield had a lot of thought put into the industrial design. Unfortunately, the mosquito repellency did not work for me here in Austin, Texas. Ultimately, that's what matters for a mosquito repeller.
The long:
I own the MR150 portable repeller from Thermacell. I've tried using it during hunting, camping, and on the patio, but similar to the Patio Shield, I still had mosquitos literally fly over and past the heated allethrin pad and bite me. There's definitely possibility Central Texas mosquitos have developed an immunity to allethrin; I don't know. I know many people who swear by Thermacell, so it obviously has to work to some capacity, but it hasn't worked well for me. Ultimately, this is the reason for the low score I'm giving this product.
I own the MR150 portable repeller from Thermacell. I've tried using it during hunting, camping, and on the patio, but similar to the Patio Shield, I still had mosquitos literally fly over and past the heated allethrin pad and bite me. There's definitely possibility Central Texas mosquitos have developed an immunity to allethrin; I don't know. I know many people who swear by Thermacell, so it obviously has to work to some capacity, but it hasn't worked well for me. Ultimately, this is the reason for the low score I'm giving this product.
Disregarding the effectiveness of the mosquito repellency, the physical product is well designed.
The top cover (lid):
One of the best features is the removable top cover. The problem with the blue allethrin pads are that they dry out when sitting out. The Patio Shield's cover helps to alleviate this. But the cover is not fully sealed, so the pad will still eventually dry out. When the Patio Shield is in use, you can lay this cover upside down and seat the Patio Shield upright inside the concave space. An etching around the Patio Shield's base will help to indicate when it has seated level inside the lid, but it does not securely clip in and so can still be easily knocked over.
One of the best features is the removable top cover. The problem with the blue allethrin pads are that they dry out when sitting out. The Patio Shield's cover helps to alleviate this. But the cover is not fully sealed, so the pad will still eventually dry out. When the Patio Shield is in use, you can lay this cover upside down and seat the Patio Shield upright inside the concave space. An etching around the Patio Shield's base will help to indicate when it has seated level inside the lid, but it does not securely clip in and so can still be easily knocked over.
Repeller pad storage:
Another great feature is a storage space beneath and inside the Patio Shield where you can store additional unopened alletrhin pads. There are four pairs of narrow plastic protrusions where a single unopened pad can be wedged in and held out of sight. The space is small, so if you'd need some smaller dextrous fingers to get them in there. Would be easier if the butane cartridge is not installed, but having all four pad holders filled may make screwing in the butane cartridge difficult.
Another great feature is a storage space beneath and inside the Patio Shield where you can store additional unopened alletrhin pads. There are four pairs of narrow plastic protrusions where a single unopened pad can be wedged in and held out of sight. The space is small, so if you'd need some smaller dextrous fingers to get them in there. Would be easier if the butane cartridge is not installed, but having all four pad holders filled may make screwing in the butane cartridge difficult.
Butane ignition check portal:
The clear window to check whether the butane is lit or not is located at the top edge of the Patio Shield's cylinder shape and is large enough to make checking for the pad heater being lit is easy.
The clear window to check whether the butane is lit or not is located at the top edge of the Patio Shield's cylinder shape and is large enough to make checking for the pad heater being lit is easy.
Butane flow and ignition switch:
This is my least favorite part of the design. While the rotary switch at the bottom of the Patio Shield is aesthetically nice, it has the same smooth slippery plastic as the rest of the product. Even with the two finger divots molded into the rotary switch, gripping and twisting this switch can be tricky if using the design queues to only use your thumb and forefinger. You'll have better luck by laying the base of the Patio Shield fully into your palm and place as much of your hand's surface area and grip onto the rotary switch. If you have weak hand strength or suffer from arthritis, igniting the butane on the Patio Shield could prove difficult. Thermacell could add some grippy grooves or stippling in their next revision of the product to help with this.
This is my least favorite part of the design. While the rotary switch at the bottom of the Patio Shield is aesthetically nice, it has the same smooth slippery plastic as the rest of the product. Even with the two finger divots molded into the rotary switch, gripping and twisting this switch can be tricky if using the design queues to only use your thumb and forefinger. You'll have better luck by laying the base of the Patio Shield fully into your palm and place as much of your hand's surface area and grip onto the rotary switch. If you have weak hand strength or suffer from arthritis, igniting the butane on the Patio Shield could prove difficult. Thermacell could add some grippy grooves or stippling in their next revision of the product to help with this.
In summary, it's a well designed product. I just wish it repelled mosquitos here in Central Texas.
Response from thermacell.comBy Josh S, Sales/Mkt, December 11, 2017
Thanks for your detailed feedback! Please contact our customer service department at service@thermacell.net or 1-866-753-3837, we would like to help figure out why your Thermacell isn't repelling mosquitoes.
Written by a customer while visiting thermacell.com