I feel like I've tried everything with no success. Then I read a review on Thermacell and decided to give it a try: best decision ever! In Alberta, Canada our mosquitoes are relentless (day or night). It takes less than 5 min from turning on the Thermacell and you can actually see the mosquitoes come in, hover and leave! In the very worst of mosquitoes I've needed to use 2 of these thermacells for complete protection! As you'd expect, if its windy the Thermacell isn't as effective. I highly recommend this product!!
I bought this to defend friends and family from the onslaught of mosquitos in the fair season at our house by the river. I'm a lucky one that mosquitos don't like, but so many friends and family are feast for the buggers--you can seem 'em swarming around the poor souls! The Thermacell Patio Shield is doing a fantastic job of greatly improving the outdoor experiences of our guests. It's quiet, barely puts out any scent, is unobtrusive, and very easy to use. Thank you!
We bought one a month ago but just got around to trying it out. The flame won’t stay lit, and the light just keeps flashing.
I have four fresh butane cartridges and a brand new card in the unit. I turn the switch to “on” and it starts flashing. I wait a count of 5, then turn the switch past Lon” to hear the click and see the flame come on. The light never stops flashing, and in under a minute the flame goes out.
No, I would not recommend this to a friend.
Response from thermacell.comBy Josh S, Customer Service, May 29, 2018
We are sorry that your Thermacell Halo isn't working properly. Please contact us at service@thermacell.net or 1-866-753-3837. We have a 100% Satisfaction Guarantee on all Thermacell products.