Customer reviews from thermacell.com
Thermacell - Patio Shield - Linen
Average customer rating
4
(422 Reviews)
Rating breakdown 422 reviews
5 Stars
276
4 Stars
39
3 Stars
23
2 Stars
13
1 Star
71
73%of customers recommend this product.
(
236 out of
322)
Customer Reviews for Thermacell - Patio Shield - Linen
Customer Rating
1
Didn’t last
on June 4, 2021
Posted by: TRoe
from Holden Beach, NC
Cartridge only lasted about 3 hours…was supposed to last for 12 hours. Definitely will not buy again.
Response from thermacell.comBy Customer Service, June 7, 2021
The cartridge should last up to 12 hrs. Sometimes, consumers forget to twist the repeller into the off position and it can use up your fuel.
We apologize for your less than satisfactory experience with our product! We at Thermacell pride ourselves on our products and our ability to protect people against pesky mosquitoes. We stand by our products with a 100% satisfaction guarantee. Please contact us at customerservice@thermacell.net or 1-866-753-3837 so we can make things right for you.
We apologize for your less than satisfactory experience with our product! We at Thermacell pride ourselves on our products and our ability to protect people against pesky mosquitoes. We stand by our products with a 100% satisfaction guarantee. Please contact us at customerservice@thermacell.net or 1-866-753-3837 so we can make things right for you.
Written by a customer while visiting thermacell.com
Customer Rating
5
Love it but the halo light will no longer come on
on June 7, 2021
Posted by: Barry
from Delaware
I have been using the halo version of the Thermacell product for a couple years. It works great and as advertised. This year when I decided it as time to start using it again so I loaded it with four new fuel cartridges and new batteries. The unit halo light would not come on. I thought the unit was failing but I tried it again anyway. It still works but the halo light will not come on. I use the light as a reminder to turn it off. Is there anything I can do to correct the halo light?
I would recommend this to a friend!
Written by a customer while visiting thermacell.com
Customer Rating
1
Won’t Light
on June 7, 2021
Posted by: DeDe
from Denver CO
Ugh, I was hoping for a better summer, fewer bites, but this product won’t even light.
No, I would not recommend this to a friend.
Response from thermacell.comBy Customer Service, June 8, 2021
We apologize for your less than satisfactory experience with our product! We at Thermacell pride ourselves on our products and our ability to protect people against pesky mosquitoes. We stand by our products with a 100% satisfaction guarantee. Please contact us at customerservice@thermacell.net or 1-866-753-3837 so we can make things right for you
Written by a customer while visiting thermacell.com
Customer Rating
1
Does not work
on June 8, 2021
Posted by: Heatherh
from Brampton
I was so excited to purchase this only to make myself look like a fool in front of company as it does not work.
I’m wondering if you have the option that if the pad is placed is backwards, it attracts the misquotes
Having this on attracts the bugs and lots of bites.
I’m wondering if you have the option that if the pad is placed is backwards, it attracts the misquotes
Having this on attracts the bugs and lots of bites.
No, I would not recommend this to a friend.
Response from thermacell.comBy Customer Service, June 8, 2021
We apologize for your less than satisfactory experience with our product! We at Thermacell pride ourselves on our products and our ability to protect people against pesky mosquitoes. We stand by our products with a 100% satisfaction guarantee. Please contact us at customerservice@thermacell.net or 1-866-753-3837 so we can make things right for you
Written by a customer while visiting thermacell.com
Customer Rating
5
Super achat
on June 22, 2021
Posted by: Marielili
from Québec
Si vous aimer pas les moustiques je vous recommande le thermacell meilleur produit contre l’es vampire de moustique
I would recommend this to a friend!
Written by a customer while visiting thermacell.com
Customer Rating
3
Mediocre performance
on June 23, 2021
Posted by: Anonymous
from SE Texas
It is not the savior I wanted. It "seems to reduce the swarms a little in our backyard but it still is a trial to pass through there when I'm getting my dogs ready for their walks. Still have to spray on repellent if I plan on doing more than just passing through to the gate.
No, I would not recommend this to a friend.
Written by a customer while visiting thermacell.com
Customer Rating
1
Thermacell patio
on June 23, 2021
Posted by: Birten
from Naples, florida
I was excited to try this out since mosquitoes loves me & willing pay for this product! Unfortunately, as you can see picture of my leg it did not work. I had bites all over, added sample picture of my leg!
No, I would not recommend this to a friend.
Response from thermacell.comBy Customer Service, June 23, 2021
We apologize for your less than satisfactory experience with our product! We at Thermacell pride ourselves on our products and our ability to protect people against pesky mosquitoes. We stand by our products with a 100% satisfaction guarantee. Please contact us at customerservice@thermacell.net or 1-866-753-3837 so we can make things right for you.
Written by a customer while visiting thermacell.com
Customer Rating
1
Doesn’t repel mosquitos
on July 4, 2021
Posted by: Montana105
I have used this for the last 3 summers, hoping that it would work. I still have to fight off mosquitos.
No, I would not recommend this to a friend.
Response from thermacell.comBy Customer Service, July 7, 2021
We apologize for your less than satisfactory experience with our product! We at Thermacell pride ourselves on our products and our ability to protect people against pesky mosquitoes. We stand by our products with a 100% satisfaction guarantee. Please contact us at customerservice@thermacell.net or 1-866-753-3837 so we can make things right for you.
Written by a customer while visiting thermacell.com