Customer reviews from thermacell.com
Thermacell - Patio Shield - Linen
Average customer rating
4
(422 Reviews)
Rating breakdown 422 reviews
5 Stars
276
4 Stars
39
3 Stars
23
2 Stars
13
1 Star
71
73%of customers recommend this product.
(
236 out of
322)
Customer Reviews for Thermacell - Patio Shield - Linen
Posted by: Deb L
Verified Purchase:Yes
We have not used it often enough yet to really know how we like it or how well it works.
Written by a customer while visiting thermacell.com
Customer Rating
1
Works good but they have false advertising
on August 17, 2020
Posted by: Harleydogs
from Michigan
I bought this package a few weeks ago with a lantern one as well and the 120 hour refill pack
This item works but not for the period stated on the box
If there is a lawyer out there I hope we can have a class action lawsuit going for this pricey product that tho it works for maybe an Hour and a half certainly doesn’t work for four hours like it says the mat should
They need to create a product that does what I say and quit doing false advertising
This item works but not for the period stated on the box
If there is a lawyer out there I hope we can have a class action lawsuit going for this pricey product that tho it works for maybe an Hour and a half certainly doesn’t work for four hours like it says the mat should
They need to create a product that does what I say and quit doing false advertising
No, I would not recommend this to a friend.
Response from thermacell.comBy Thermacell Customer Service, Thermacell Customer Service, August 19, 2020
Sorry to hear that our product is not performing to our quality standards! We thank you for your feedback and take matters like this seriously. Thermacell stand by our products with a 100% satisfaction guarantee. Please contact us at service@thermacell.net or 1-866-753-3837 so we can make things right for you.
Written by a customer while visiting thermacell.com
Posted by: MGordon
from St Pete FL
Verified Purchase:Yes
This thing actually seems to work! I live in FL and the mosquitoes were alarmingly bad this summer. It didn’t matter if I was coated in repellent, And still got bitten. The Thermacell has prevented that. HOWEVER it burns through the repellent mats very quickly—faster than what it says in the marketing materials so be sure to order lots of the replacements—and the first few times you use it you have to flick the “ignition” switch quite a few times to get it to light. Also the orange light they tell you to look for in the little side-view window is almost microscopic. But overall, am very pleased!
I would recommend this to a friend!
Written by a customer while visiting thermacell.com
Customer Rating
5
Great product
on August 24, 2020
Posted by: grmaeva
from St. Joseph, MO
I bought this last week and tried it out this weekend while sitting on my deck drinking coffee. It only took a little bit to warm up and it worked GREAT!! I will be promoting this product! Thank you for it!
I would recommend this to a friend!
Written by a customer while visiting thermacell.com
Posted by: Anonymous
from Medford, NJ
Verified Purchase:Yes
Very effective! There is no unpleasant smell and the range of coverage is very wide.
I would recommend this to a friend!
Written by a customer while visiting thermacell.com
Customer Rating
5
Actually works!
on September 6, 2020
Posted by: CynSee
from Texas
Let me start by saying I live in Texas and we have had a lot of rain recently. My husband and I like to sit out on our deck in the evenings but I usually get chased in by mosquitos. I have tried sprays, foggers, candles and the incense coils (burning as many as three at one time) but all to no avail. So far I have used it twice and NO MOSQUITOS! It actually works! I am so happy I am considering getting a couple as Christmas gifts
I would recommend this to a friend!
Written by a customer while visiting thermacell.com
Customer Rating
5
Works great!!! No more mosquitos!!!
on September 7, 2020
Posted by: Mom81857
from Lake City, Florida
We bought a few of these 6 months ago and love it just dont like the fact that none of the stores carry anything more than the refills that come with both the Mosquito repellent mats and fuel cartridges. We go through so many more fuel cartridges and they are out of stock online.
I would recommend this to a friend!
Written by a customer while visiting thermacell.com
Customer Rating
5
So far Im liking it!
on September 9, 2020
Posted by: Chas
from CT
Used first time last ight - our dinner was virtually mosquito free! The longer we dined the more we noticed no biting or buzzing! I bought two units and we dine on the deck regularly - even before Covid- and we will test them again soon - I'M CONFIDENT THEY'LL DO THEIR JOB!
I would recommend this to a friend!
Written by a customer while visiting thermacell.com