I bought this a couple months ago and thought that I'd take a chance - that it might end up with all my other ineffective repellents - in the trash - but was tired of being eaten alive by mosquitoes so it was worth a chance. I AM SO GLAD I DID! I carry this little bugger with me every where I go. I NEVER has mosquito bites when I use this. I just bought a huge pack of refills so I'm prepared for the rest of the season. I even sent one to a friend who complained she could not get any use of her patio because of mosquitoes. She was thrilled with it too.
The device seemed great for a month or so. But it started leaking and getting all sticky. Now it is a mess and hard to turn on.
No, I would not recommend this to a friend.
Response from thermacell.comBy Josh S, Customer Service, August 30, 2018
Thanks for your review! Please contact us at service@thermacell.net or 1-866-753-3837. We're eager to get in touch with you so we can understand more about this situations and make things right with you!
I live in Georgia and we got bugs of all sizes, and plenty of mosquitos. I have a large back patio where we enjoy our hammock, grill or enjoy the sun, which helps keep the bugs away. It’s best to let it be outside for 5-10 Mins before you go outside but you will see it does make a shield and it keeps you from lathering up bug spray.
I’m the one the mosquitos target. I spend all summer scratching bites - usually on my ankles. But I haven’t gotten a single bite since we’ve been using this on our porch. I have to change the blue pad more often than I’d like..if you don’t use the whole 4-hour pad during one sitting, you just put the lid back on. Even then, it continues to drain a little bit, eventually turning white and needing to replace. it can be hard to light at times but once it gets going, it’s good. There is a smell, but it is better than being coated in deet.
We purchased this product about a month ago for our small patio to be used during our Sunday cookout. It does what it was purchased to do, keep the bugs at bay. We are satisfied, would like to look at a larger unit, and would recommend your line of products to aquaintances, friends, and family. Anthony Pitts