Customer Reviews for Thermacell - Patio Shield - Linen
Customer Rating
5
Amazing Product!
on July 8, 2019
Posted by: MrMoore
from Texas
My friend urged me to get this product after I complained about how much Off I was buying. I was skeptical but eventually bought the patio shield. I have been extremely surprised with this unit. I place it under the table and kiss ankle biting mosquito's goodbye! Awesome!
Fairly simple it doesn’t work ! I’m covered in bug bites. And before you send me a lame message asking me to make sure it was working properly please save your breath. Light was on and the pad was brand new.
No, I would not recommend this to a friend.
Response from thermacell.comBy Thermacell Customer Service, Customer Service, July 8, 2019
Hello - Contact us at service@thermacell.net or 1-866-753-3837 so we can make things right for you.
I can see when I orange and it stays lit, but the zone of protection will not set. It just keeps flashing and flashing. I tried moving the butane around from spot to spot and restarting it, but the zone still wouldn't set. Ended up having to come inside because we were being eaten alive by mosquitoes. Very dissappointing.
No, I would not recommend this to a friend.
Response from thermacell.comBy Thermacell Customer Service, Customer Service, July 8, 2019
Hi There - Sorry to hear that you are not satisfied with your Halo Mosquito Repeller. All of our products come with a 100% satisfaction guarantee.Please contact us at service@thermacell.net or 1-866-753-3837 so we can make things right for you.
Bought the blue one last year and works great, lights off on first click or two. This new one has worked twice after several attempts to light. Now I don’t even get a spark. Totally disappointed.
I took it to Canada and the mosquitoes are wicked there. We could sit on the dock and didn’t have to swat the bugs away. Love. Hope to buy a bigger one
This is a wonderful product, that works great on my back porch. I only gave it four stars for two reasons: (1) The refills are a bit pricey, (2) I recently took it to the Smoky Mountains on vacation, and I believe the higher altitude caused it to be harder to start up. Once it got going it was great!
The first few pads works for about 3 1/2 hours each, not the 4 hours as advertised. We bought refills. We used the first refill and it only lasted 1 1/2 hours then the pad was white.