Customer reviews from thermacell.com
Thermacell - Patio Shield - Linen
Average customer rating
4
(422 Reviews)
Rating breakdown 422 reviews
5 Stars
276
4 Stars
39
3 Stars
23
2 Stars
13
1 Star
71
73%of customers recommend this product.
(
236 out of
322)
Customer Reviews for Thermacell - Patio Shield - Linen
Customer Rating
4
No cap
on May 30, 2020
Posted by: slsommer
from Stony Plain, AB. Canada
I purchased this unit in green and one in red yesterday at Canadian Tire. On opening the box we noticed that there was no cover for the thermacell as indicated in the video. How do we get them. I think they would be necessary so that your unit would not get wet in bad weather. I know of others who have bought the same unit and they have a cover. Please inform me on where I can get these covers
I would recommend this to a friend!
Written by a customer while visiting thermacell.com
Customer Rating
1
Mosquito rule
on May 30, 2020
Posted by: Mary 12
from SC
I bought this thinking it would work. It doesn't. I placed it where advised and got bit anyway. Very disappointed. I registered it. Tossed the box, so I am stuck with it.
No, I would not recommend this to a friend.
Response from thermacell.comBy Thermacell Customer Service, Customer Service, May 31, 2020
Thank you for this insightful feedback. We at Thermacell strive to maintain a 100% satisfaction guarantee with all our products. We are sorry that your experience with Thermacell was anything less than excellent. Please contact us at service@thermacell.net or 1-866-753-3837 so we can make things right for you.
Written by a customer while visiting thermacell.com
Customer Rating
4
ok
on June 1, 2020
Posted by: la grande
from quebec
I purchased this unit in green and one in red yesterday at Canadian Tire. On opening the box we noticed that there was no cover for the thermacell as indicated in the video. How do we get them. I think they would be necessary so that your unit would not get wet in bad weather. I know of others who have bought the same unit and they have a cover. Please inform me on where I can get these covers. I want the covers and Canadian Tire told me they received it this way, i do we get them if i would have known i would have not bought this ones
Response from thermacell.comBy Thermacell Customer Service, Customer Service, June 3, 2020
We removed the caps due to consumer feedback. If you would like a cap, contact us at service@thermacell.net or 1-866-753-3837 and we can help you out.
Written by a customer while visiting thermacell.com
Customer Rating
5
This works
on June 3, 2020
Posted by: Mel120
from Harpster ohio
I’m on the edge of woods with a stream running through. We have standing water when it rains. When I take the dog out I feel like I’m eaten alive as soon as I open the door. I bought one of these devices and have been sitting on my back deck for 1/2 hour and not a bite. this is amazing and I hope it lasts because I’m sold at this point. I wish I could find one that covers a larger area for the pool area.
I would recommend this to a friend!
Written by a customer while visiting thermacell.com
Posted by: Gerilynns
from Maine
Verified Purchase:Yes
Works like a charm. Very easy to use, looks good, no bugs!!
I would recommend this to a friend!
Written by a customer while visiting thermacell.com
Customer Rating
5
Works very well
on June 5, 2020
Posted by: NanB
from Boise
We used this in Bloomington MN and in Halifax NS with monster mosquitos. Works great, no nasty sprays. There is a slight odor with a brand new pad. My brother told me about this, he’s a hunter and BBQs in Louisiana and loves it.
I would recommend this to a friend!
Written by a customer while visiting thermacell.com
Posted by: VicL
Verified Purchase:Yes
Works pretty good for the first few minutes but then the mosquitoes start coming around again.
Written by a customer while visiting thermacell.com
Customer Rating
3
Compact
on June 7, 2020
Posted by: Philmo
from Rayne, LA
I bought this product a week ago. It’s definitely a quick relief for a small patio. To me it uses the butane too quick. I used it Twice for a total of 4 hours and used the refill mosquito repellent pads. Not worth it because we live in the country and need something for a larger area.
No, I would not recommend this to a friend.
Written by a customer while visiting thermacell.com