Customer reviews from thermacell.com
Thermacell - Patio Shield - Linen
Average customer rating
4
(422 Reviews)
Rating breakdown 422 reviews
5 Stars
276
4 Stars
39
3 Stars
23
2 Stars
13
1 Star
71
73%of customers recommend this product.
(
236 out of
322)
Customer Reviews for Thermacell - Patio Shield - Linen
Customer Rating
5
totally effective
on July 10, 2019
Posted by: coolblue
from southwest michigan
summer in southwest Michigan is mosquito central using the patio shield we can use our deck unmolested
I would recommend this to a friend!
Written by a customer while visiting thermacell.com
Customer Rating
5
No bites!
on July 12, 2019
Posted by: CJ008
from Kalamazoo, MI
I bought this several weeks ago. We live in a wetland area, and this has been one of the worst years ever for mosquitos. We’ve not been able to sit outside in the evening at all without being bitten constantly. We have now been able to sit on our deck for 4-5 hours in the evening without a single bite with the use of our patio shield. This is a game changer.
I would recommend this to a friend!
Written by a customer while visiting thermacell.com
Customer Rating
1
Not so great
on July 12, 2019
Posted by: Letty
from Chicago ILLINOIS
I bought two of these products and they don’t work the way I expected to work. The fuse area doesn’t burn.
No, I would not recommend this to a friend.
Response from thermacell.comBy Thermacell Customer Service, Customer Service, July 15, 2019
Hi there! Thanks for the review. We are sorry that your Patio Shield Mosquito Repellent is not working to our quality standards, but we can hopefully help! We’ve got thousands of happy users to date, and have tested it extensively in extreme buggy conditions before we put our name on it.
This product is fueled by butane which means it starts very much like a gas grill does. Turn the valve on, wait 5 seconds, then click “start”. It might take a few times like it takes a few times to get a grill going!
You can always contact us at service@thermacell.net or 1-866-753-3837 with questions or concerns. There is a 100% Satisfaction Guarantee on all Thermacell products.
This product is fueled by butane which means it starts very much like a gas grill does. Turn the valve on, wait 5 seconds, then click “start”. It might take a few times like it takes a few times to get a grill going!
You can always contact us at service@thermacell.net or 1-866-753-3837 with questions or concerns. There is a 100% Satisfaction Guarantee on all Thermacell products.
Written by a customer while visiting thermacell.com
Customer Rating
1
on July 15, 2019
Posted by: Daria
from Hancock NH
Used this for the first time last evening. Set it up and let it run for an hour before we ventured outside, but were still bothered by numerous mosquitos! Had to retreated back indoors after only half an hour.
No, I would not recommend this to a friend.
Response from thermacell.comBy Thermacell Customer Service, Customer Service, July 15, 2019
Hello - Sorry to hear about your experience with the Halo Mosquito Repeller. We take reviews like yours very seriously. All our products come with a 100% Satisfaction Guarantee. Please contact us at service@thermacell.net or 1-866-753-3837 so we can make things right for you.
Written by a customer while visiting thermacell.com
Customer Rating
3
Yes and no
on July 18, 2019
Posted by: Annick
from St-Jean-sur-Richelieu, Qc
I bought it a month ago and I still got bugs around me, but in less quantity. So I'm not sure yet if it is worth spending money for the refill which is quite expensive.
Written by a customer while visiting thermacell.com
Customer Rating
1
would not lite
on July 21, 2019
Posted by: Daniel kumlin
from wisconsin
just bought and will not lite. tried several times and can hear butane but it wont lite
No, I would not recommend this to a friend.
Response from thermacell.comBy Thermacell Customer Service, Customer Service, July 22, 2019
Hi there! Thanks for the review. We are sorry that your Patio Shield Mosquito Repellent is not working to our quality standards, but we can hopefully help! We’ve got thousands of happy users to date, and have tested it extensively in extreme buggy conditions before we put our name on it.
This product is fueled by butane which means it starts very much like a gas grill does. Turn the valve on, wait 5 seconds, then click “start”. It might take a few times like it takes a few times to get a grill going!
You can always contact us at service@thermacell.net or 1-866-753-3837 with questions or concerns. There is a 100% Satisfaction Guarantee on all Thermacell products.
This product is fueled by butane which means it starts very much like a gas grill does. Turn the valve on, wait 5 seconds, then click “start”. It might take a few times like it takes a few times to get a grill going!
You can always contact us at service@thermacell.net or 1-866-753-3837 with questions or concerns. There is a 100% Satisfaction Guarantee on all Thermacell products.
Written by a customer while visiting thermacell.com
Customer Rating
4
Cool
on July 28, 2019
Posted by: Tinkerbell
from Va
I gave it a 4 star because I don’t like how the removable base is. If you don’t put it in just right it will not sit right. It’s rather quite annoying.
I like how there is no smell and I can see it’s working.
I would recommend this to a friend!
Written by a customer while visiting thermacell.com
Customer Rating
5
Best thing since apple pie
on July 29, 2019
Posted by: Lois
from Statesville NC
I am so thrilled with this product it truly works when nothing else has, I'm afraid that I'm not going to be able to keep enough of it on hand.
I would recommend this to a friend!
Written by a customer while visiting thermacell.com