We used this in Bloomington MN and in Halifax NS with monster mosquitos. Works great, no nasty sprays. There is a slight odor with a brand new pad. My brother told me about this, he’s a hunter and BBQs in Louisiana and loves it.
I’m on the edge of woods with a stream running through. We have standing water when it rains. When I take the dog out I feel like I’m eaten alive as soon as I open the door. I bought one of these devices and have been sitting on my back deck for 1/2 hour and not a bite. this is amazing and I hope it lasts because I’m sold at this point. I wish I could find one that covers a larger area for the pool area.
I purchased this unit in green and one in red yesterday at Canadian Tire. On opening the box we noticed that there was no cover for the thermacell as indicated in the video. How do we get them. I think they would be necessary so that your unit would not get wet in bad weather. I know of others who have bought the same unit and they have a cover. Please inform me on where I can get these covers. I want the covers and Canadian Tire told me they received it this way, i do we get them if i would have known i would have not bought this ones
Response from thermacell.comBy Thermacell Customer Service, Customer Service, June 3, 2020
We removed the caps due to consumer feedback. If you would like a cap, contact us at service@thermacell.net or 1-866-753-3837 and we can help you out.
I bought this thinking it would work. It doesn't. I placed it where advised and got bit anyway. Very disappointed. I registered it. Tossed the box, so I am stuck with it.
No, I would not recommend this to a friend.
Response from thermacell.comBy Thermacell Customer Service, Customer Service, May 31, 2020
Thank you for this insightful feedback. We at Thermacell strive to maintain a 100% satisfaction guarantee with all our products. We are sorry that your experience with Thermacell was anything less than excellent. Please contact us at service@thermacell.net or 1-866-753-3837 so we can make things right for you.
I purchased this unit in green and one in red yesterday at Canadian Tire. On opening the box we noticed that there was no cover for the thermacell as indicated in the video. How do we get them. I think they would be necessary so that your unit would not get wet in bad weather. I know of others who have bought the same unit and they have a cover. Please inform me on where I can get these covers