Customer Reviews for Thermacell - Patio Shield - Linen
Customer Rating
1
Poor Product
on June 15, 2020
Posted by: Kip39
from Saskatchewan
Apparently the new pads are supposed to be blue! Mine are white and don’t work!!
No, I would not recommend this to a friend.
Response from thermacell.comBy Thermacell Customer Service, Customer Service, June 17, 2020
We apologize for your less than satisfactory experience with our product! We at Thermacell pride ourselves on our products and our ability to protect people against pesky mosquitoes. We stand by our products with a 100% satisfaction guarantee. Please contact us at service@thermacell.net or 1-866-753-3837 so we can make things right for you.
I bought the product a week ago on Amazon and I am disappointed .... that does not work I have tried to ask for help to change the product and I have not had any positive response
No, I would not recommend this to a friend.
Response from thermacell.comBy Thermacell Customer Service, Customer Service, June 17, 2020
Sorry to hear that our product is not performing to our quality standards! We thank you for your feedback and take matters like this seriously. Thermacell stand by our products with a 100% satisfaction guarantee. Please contact us at service@thermacell.net or 1-866-753-3837 so we can make things right for you.
This product works great! I use it on my deck and in my gazebo area! Finally able to use the outdoor space! Nothing better espresso in these times where most of us are quarantined, its nice to know I came enjoy my outdoor space without being eaten alive! Well done Thermacell
I bought this product a week ago. It’s definitely a quick relief for a small patio. To me it uses the butane too quick. I used it Twice for a total of 4 hours and used the refill mosquito repellent pads. Not worth it because we live in the country and need something for a larger area.