Customer Reviews for Thermacell - Patio Shield - Linen
Customer Rating
5
Run out and get one now!
on August 9, 2023
Posted by: Carria
from Colorado
The mosquitoes have been relentless this season... until I started up my patio thermacell. This company has now earned my lifetime loyalty. This is the only product you need. Stop spraying yourself just to continue to get bitten. Start up your thermacell patio leave it outside for about 15 minutes and then join it to enjoy a beautiful summer night with no bites.
I wish I would’ve read the reviews before I purchased this product. It worked once. Took it camping with us and could t get it to work again. We bought a bunch refills and can’t even use them now. 😣👎🏼
No, I would not recommend this to a friend.
Response from thermacell.comBy Customer Service , July 24, 2023
We apologize for your less than satisfactory experience with our product! We at Thermacell pride ourselves on our products and our ability to protect people against pesky mosquitoes. We stand by our products with a 100% satisfaction guarantee. Please contact us at customerservice@thermacell.net or 1-866-753-3837 so we can make things right for you.
I just received it and it is so easy to set up, use, and it’s so portable, I’m going to use it for cooking out, backyard swimming and family time, and for sure bring it camping!
I love both patio shield Thermacell product, I have not been bit since I bought it, however the repellent pads do not last 4 hours. I get maybe an hour to an hour and a half out of them.
This works so well that I sit it on my covered fire pit, after a few minutes skeeters that are hiding under the edge of the pit start leaving. Never even land on me - they just leave!! If you don’t have one — buy two!!
Puchased this 3 days ago. Had a very hard time igniting. Changed the cartridge and still issues. Finally lit it, went out. On my 3rd attempt, it stayed lit for 30 min. Had to restart the whole process again. Total waste of money.
Response from thermacell.comBy Customer Service , July 5, 2023
We apologize for your less than satisfactory experience with our product! We at Thermacell pride ourselves on our products and our ability to protect people against pesky mosquitoes. We stand by our products with a 100% satisfaction guarantee. Please contact us at customerservice@thermacell.net or 1-866-753-3837 so we can make things right for you.
I am camping in a Provincial park in Canada for 5 months. I have allergies to scents and didn’t want to put nasty chemicals like deet on my skin,so I suffered the mosquitos from May to the 2nd week in June. The mosquitos became more ravenous and seemed to get bigger in size, so I not a got a Thermacell. I can now bbq, relax, eat and drink outside without constantly swatting the mosquitos. It starting working within 5 minutes of starting it and there was not one mosquito on my patio. I love this thing and I tell everyone about it. In Northwestern Ontario, Canada our summers are short so thank you for making my time outside much more enjoyable.