Customer reviews from thermacell.com
Thermacell - Patio Shield - Linen
Average customer rating
4
(422 Reviews)
Rating breakdown 422 reviews
5 Stars
276
4 Stars
39
3 Stars
23
2 Stars
13
1 Star
71
73%of customers recommend this product.
(
236 out of
322)
Customer Reviews for Thermacell - Patio Shield - Linen
Customer Rating
5
Patio Shield
on August 24, 2018
Posted by: Chucker57
from Faribault, MN
I bought this for my in-law's cabin. They are extremely happy with this gift.
I would recommend this to a friend!
Written by a customer while visiting thermacell.com
Customer Rating
5
It works!
on August 25, 2018
Posted by: Rabbit72
from Atlanta, GA
I’m the one the mosquitos target. I spend all summer scratching bites - usually on my ankles. But I haven’t gotten a single bite since we’ve been using this on our porch. I have to change the blue pad more often than I’d like..if you don’t use the whole 4-hour pad during one sitting, you just put the lid back on. Even then, it continues to drain a little bit, eventually turning white and needing to replace. it can be hard to light at times but once it gets going, it’s good. There is a smell, but it is better than being coated in deet.
I would recommend this to a friend!
Written by a customer while visiting thermacell.com
Customer Rating
5
Product that actually works
on August 25, 2018
Posted by: Ashley
from Peachtree city GA
I live in Georgia and we got bugs of all sizes, and plenty of mosquitos. I have a large back patio where we enjoy our hammock, grill or enjoy the sun, which helps keep the bugs away. It’s best to let it be outside for 5-10 Mins before you go outside but you will see it does make a shield and it keeps you from lathering up bug spray.
I would recommend this to a friend!
Written by a customer while visiting thermacell.com
Customer Rating
2
Sticky mess
on August 30, 2018
Posted by: edmorabito
from Phoenix, AZ
The device seemed great for a month or so. But it started leaking and getting all sticky. Now it is a mess and hard to turn on.
No, I would not recommend this to a friend.
Response from thermacell.comBy Josh S, Customer Service, August 30, 2018
Thanks for your review! Please contact us at service@thermacell.net or 1-866-753-3837. We're eager to get in touch with you so we can understand more about this situations and make things right with you!
Written by a customer while visiting thermacell.com
Customer Rating
5
AMAZING
on September 3, 2018
Posted by: Cathy
from Harrisbureg PA
I bought this a couple months ago and thought that I'd take a chance - that it might end up with all my other ineffective repellents - in the trash - but was tired of being eaten alive by mosquitoes so it was worth a chance. I AM SO GLAD I DID! I carry this little bugger with me every where I go. I NEVER has mosquito bites when I use this. I just bought a huge pack of refills so I'm prepared for the rest of the season. I even sent one to a friend who complained she could not get any use of her patio because of mosquitoes. She was thrilled with it too.
I would recommend this to a friend!
Written by a customer while visiting thermacell.com
Customer Rating
5
Works Great
on September 3, 2018
Posted by: ed1234
from Peabody, ma
So happy I bought this product. Works as stated, I have used it at night and in the early morning have not had any mosquitoes at either time.
I would recommend this to a friend!
Written by a customer while visiting thermacell.com
Customer Rating
5
Works as advertised
on September 5, 2018
Posted by: Chris1
from Chicago, IL
I've used it several times on our patio with great success
I would recommend this to a friend!
Written by a customer while visiting thermacell.com
Customer Rating
1
Does not work at all
on September 8, 2018
Posted by: Ouch
from Chandler Arizona
This review will likely never be posted because I found therma cell useless I bought this 2 weeks ago and used it according to directions. After allowing it to warm up for 30 min I was quickly swarmed by mosquitos with them even landing on the unit. I do not recommend this product as it does not work as they promised .
No, I would not recommend this to a friend.
Response from thermacell.comBy Josh S, Customer Service, September 10, 2018
Thanks for your review, and we are sorry that your experience with Thermacell was less than excellent. By the looks of your product (the mat being so blue), I am going to speculate your device never actually got turned on. Did the mat have a small amount of smoke emanating from it, and did it ever turn white?
We'd love the opportunity to get this product working for you. Please contact us at service@thermacell.net or 1-866-753-3837, we're available 24/7.
We'd love the opportunity to get this product working for you. Please contact us at service@thermacell.net or 1-866-753-3837, we're available 24/7.
Written by a customer while visiting thermacell.com