Customer reviews from cafeappliances.com
Caf - 24" Top Control Smart Built-In Stainless Steel Tub Dishwasher with 3rd Rack, Luminous LED Lights and 39 dBA - Platinum Glass
Average customer rating
4.4
(18 Reviews)
Rating breakdown 18 reviews
5 Stars
14
4 Stars
0
3 Stars
2
2 Stars
1
1 Star
1
82%of customers recommend this product.
(
9 out of
11)
Customer Reviews for Caf - 24" Top Control Smart Built-In Stainless Steel Tub Dishwasher with 3rd Rack, Luminous LED Lights and 39 dBA - Platinum Glass
Customer Rating
3
Performs well with some caveats
on May 12, 2026
Posted by: Sandsleep
from Minocqua, WI
Our café is much quieter compared to the one we replaced. We no longer have to turn up the TV due to noise.The drying power is amazing. The individual spray locations under the silverware bin, knife and untensil racks are great. We love the interior light. However, the capacity is less than we’re use to. Our plates aren’t held as securely; they fall one way or the other when loading. The bottom tray falls off track very easily, so you need to operate carefully. This is our first new dishwasher in 20 years, so I imagine, like most things, quality and performance take a backseat to profit.
I would recommend this to a friend!
Response from cafeappliances.comBy Dianna, Cafe Appliances, May 15, 2026
We are glad to hear that you are enjoying your new Café dishwasher with great drying power along with the individual spray locations and lighting. We would like to help and provide some guidance regarding utilizing the loading space on your model. There is some information and illustrations starting on page 14 in the manual that you can view at the link here: https://images.salsify.com/image/upload/s--N8WRS7By--/4dadfa2e6981309ae8cb45af496c66528e74d809.pdf.
If the Upper or Lower Racks on your dishwasher are not rolling out all the way properly, the most common cause is either a hard water mineral build-up or a build-up of detergent residue. We have an article with more information to help with this at the link here: https://products.geappliances.com/appliance/gea-support-search-content?contentId=38988&_gl=1*.
Our products are designed with durability in mind, and we use high-quality materials to manufacture our appliances. If you ever need assistance with your product, we’re here to help.
If the Upper or Lower Racks on your dishwasher are not rolling out all the way properly, the most common cause is either a hard water mineral build-up or a build-up of detergent residue. We have an article with more information to help with this at the link here: https://products.geappliances.com/appliance/gea-support-search-content?contentId=38988&_gl=1*.
Our products are designed with durability in mind, and we use high-quality materials to manufacture our appliances. If you ever need assistance with your product, we’re here to help.
Written by a customer while visiting cafeappliances.com
Customer Rating
3
Cafe platinum glass dishwasher
on May 28, 2026
Posted by: Mndz
from Florida
The dishwasher is very quiet and very attractive. However the top rack doesn’t close correctly and needs a lot of coaxing to finally go in right. The middle rack is wobbly on one side.
No, I would not recommend this to a friend.
Response from cafeappliances.comBy Sarah, Café _Appliances, May 29, 2026
We’re glad to hear you appreciate the dishwasher’s appearance and quiet performance, and we’d like to provide information about your model. We recommend following the loading instructions that start on page 13 of the manual; that’s linked here: https://images.salsify.com/image/upload/s--N8WRS7By--/4dadfa2e6981309ae8cb45af496c66528e74d809.pdf. Loading the dishes in this way will help the racks to stay balanced.
We also recommend checking the top rack to ensure no residue is preventing it from sliding smoothly. We have more information about what to check when a rack is sticking/not pulling easily in this article: https://products.geappliances.com/appliance/gea-support-search-content?contentId=38988.
If you ever have any other questions or issues, we're always glad to offer assistance.
We also recommend checking the top rack to ensure no residue is preventing it from sliding smoothly. We have more information about what to check when a rack is sticking/not pulling easily in this article: https://products.geappliances.com/appliance/gea-support-search-content?contentId=38988.
If you ever have any other questions or issues, we're always glad to offer assistance.
Written by a customer while visiting cafeappliances.com