Customer reviews from cafeappliances.com
Caf - 24" Top Control Smart Built-In Stainless Steel Tub Dishwasher with 3rd Rack, Luminous LED Lights and 39 dBA - Platinum Glass
Average customer rating
4.2
(21 Reviews)
Rating breakdown 21 reviews
5 Stars
15
4 Stars
0
3 Stars
3
2 Stars
2
1 Star
1
83%of customers recommend this product.
(
10 out of
12)
Customer Reviews for Caf - 24" Top Control Smart Built-In Stainless Steel Tub Dishwasher with 3rd Rack, Luminous LED Lights and 39 dBA - Platinum Glass
Customer Rating
3
The Dishwasher is Beautiful but came Defective
on October 29, 2026
Posted by: SheilaO
[This review was collected as part of a promotion.] Loved the dishwasher, however, began leaking on kitchen floor within first week. It is taking over 3 weeks to receive a replacement. Which is very irritating given the cost of the dishwasher and now the amount of hand washing that has to be done. However, it is exceptionally quiet, cleans well, large capacity and drys well. If it had not been a defective unit, it would have received 5 stars. It also has the unique interior lighting capability, which is nice. The platinum glass is superior to stainless steel and matches our refrigerator, which is why we purchased it.
Response from cafeappliances.comBy Diego, Cafe, October 30, 2026
We are glad to hear that you are working with your retailer to get a replacement for your unit. We recommend continuing working with them towards a resolution.
Written by a customer while visiting cafeappliances.com
Customer Rating
2
Don’t waste your money
on October 5, 2026
Posted by: 62susie
We bought this dishwasher a little over a year ago. We loved the look of it. When they installed it. The second time it was used it leaked on our floor. They come out over a period of a month and had to replace the inside of the door twice. I have had issues with the detergent dispenser sticking. It will finish a cycle, 4 hours later, and I will have to restart it again. Ittvery frustrating to wash dishes for 8 hours. They tell me it’s not under warranty and that I will have to replace it. Please don’t waste your money. They look nice, but perform badly.
Response from cafeappliances.comBy Julia, Cafe, October 6, 2026
We'd like to help with the operation of the detergent cup. Ensure no dishes are blocking the detergent cup, causing it to not be able to open properly. We also recommended reviewing the loading instructions which can be found in the Use and Care Manual starting on page 17: https://images.salsify.com/image/upload/s--N8WRS7By--/4dadfa2e6981309ae8cb45af496c66528e74d809.pdf. If the issue persists, please make an appointment with one of our Bodewell technicians, by calling 1-833-4BODEWELL or visit this site: https://www.bodewell.com/schedule-repair-service.
Written by a customer while visiting cafeappliances.com
Customer Rating
5
Extremely quiet dishwasher
on September 26, 2026
Posted by: RonnieS
from Beaumont, TX
[This review was collected as part of a promotion.] We love this dishwasher. The quality is excellent. It is extremely quiet. There is nothing i could say that we don't love..
I would recommend this to a friend!
Response from cafeappliances.comBy Adrian, Cafe, October 22, 2026
We also love this dishwasher! This appliance is truly a showstopper. This dishwasher includes Luminous LED Lights. This appliance shines bright with uniform LED lighting throughout this well lit dishwasher for simplified loading and unloading. We are confident that this dishwasher will assist you with tackling the messiest dishes for many years to come. Happy cleaning!
Written by a customer while visiting cafeappliances.com
Customer Rating
3
Cafe platinum glass dishwasher
on May 28, 2026
Posted by: Mndz
from Florida
The dishwasher is very quiet and very attractive. However the top rack doesn’t close correctly and needs a lot of coaxing to finally go in right. The middle rack is wobbly on one side.
No, I would not recommend this to a friend.
Response from cafeappliances.comBy Sarah, Café _Appliances, May 29, 2026
We’re glad to hear you appreciate the dishwasher’s appearance and quiet performance, and we’d like to provide information about your model. We recommend following the loading instructions that start on page 13 of the manual; that’s linked here: https://images.salsify.com/image/upload/s--N8WRS7By--/4dadfa2e6981309ae8cb45af496c66528e74d809.pdf. Loading the dishes in this way will help the racks to stay balanced.
We also recommend checking the top rack to ensure no residue is preventing it from sliding smoothly. We have more information about what to check when a rack is sticking/not pulling easily in this article: https://products.geappliances.com/appliance/gea-support-search-content?contentId=38988.
If you ever have any other questions or issues, we're always glad to offer assistance.
We also recommend checking the top rack to ensure no residue is preventing it from sliding smoothly. We have more information about what to check when a rack is sticking/not pulling easily in this article: https://products.geappliances.com/appliance/gea-support-search-content?contentId=38988.
If you ever have any other questions or issues, we're always glad to offer assistance.
Written by a customer while visiting cafeappliances.com
Customer Rating
3
Performs well with some caveats
on May 12, 2026
Posted by: Sandsleep
from Minocqua, WI
Our café is much quieter compared to the one we replaced. We no longer have to turn up the TV due to noise.The drying power is amazing. The individual spray locations under the silverware bin, knife and untensil racks are great. We love the interior light. However, the capacity is less than we’re use to. Our plates aren’t held as securely; they fall one way or the other when loading. The bottom tray falls off track very easily, so you need to operate carefully. This is our first new dishwasher in 20 years, so I imagine, like most things, quality and performance take a backseat to profit.
I would recommend this to a friend!
Response from cafeappliances.comBy Dianna, Cafe Appliances, May 15, 2026
We are glad to hear that you are enjoying your new Café dishwasher with great drying power along with the individual spray locations and lighting. We would like to help and provide some guidance regarding utilizing the loading space on your model. There is some information and illustrations starting on page 14 in the manual that you can view at the link here: https://images.salsify.com/image/upload/s--N8WRS7By--/4dadfa2e6981309ae8cb45af496c66528e74d809.pdf.
If the Upper or Lower Racks on your dishwasher are not rolling out all the way properly, the most common cause is either a hard water mineral build-up or a build-up of detergent residue. We have an article with more information to help with this at the link here: https://products.geappliances.com/appliance/gea-support-search-content?contentId=38988&_gl=1*.
Our products are designed with durability in mind, and we use high-quality materials to manufacture our appliances. If you ever need assistance with your product, we’re here to help.
If the Upper or Lower Racks on your dishwasher are not rolling out all the way properly, the most common cause is either a hard water mineral build-up or a build-up of detergent residue. We have an article with more information to help with this at the link here: https://products.geappliances.com/appliance/gea-support-search-content?contentId=38988&_gl=1*.
Our products are designed with durability in mind, and we use high-quality materials to manufacture our appliances. If you ever need assistance with your product, we’re here to help.
Written by a customer while visiting cafeappliances.com
Customer Rating
5
Excellent rack designs for today household.
on April 25, 2026
Posted by: yph55
from 720 7th Ave N
The Cafe dishwasher is great. It's utensil holders are perfect for everyday, cooking and fine dinnerware. I also use the center holder for special sized containers. The jets for the middle rack is perfect for our drinking containers. I'm so glad I choiced te Cafe.
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com
Customer Rating
5
GE DOES IT AGAIN
on April 8, 2026
Posted by: KOB5280
from Knoxville,TN
I have had GE dishwashers for over 20 years. I have never had a problem. I just received my new Cafe series dishwasher and love it. The racks and tines are well spaced to hold everything in its place and the third rack for smaller flat items is perfect. The dishwasher is very quiet and the ultra dry function does a great job
I would recommend this to a friend!
Response from cafeappliances.comBy Vikki, Cafe_Appliances, April 8, 2026
We value your loyalty and are willing to work for it by creating appliances with great features like the CustomFit Silverware basket and the CustomFit Lid Caddy to enable you to clean your stemware, reusable straws and cup lids in your dishwasher.
Written by a customer while visiting cafeappliances.com
Customer Rating
5
Beautiful esthetics and very quiet!
on January 8, 2026
Posted by: BJKeyser
from Ohio
Beautiful, quiet, and love, love the inside lights! Holds a large amount of dishes and the top pullout tray is great for knives, spatulas, etc. It performs well, quiet, and dries the dishes appropriately. The platinum glass is gorgeous!!
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com