Customer reviews from jbl.com
JBL - Tune 770NC Adaptive Noise Cancelling Wireless Over-Ear Headphone - 2024 - Blue
Average customer rating
3.8
(56 Reviews)
Rating breakdown 56 reviews
5 Stars
26
4 Stars
11
3 Stars
6
2 Stars
5
1 Star
8
100%of customers recommend this product.
(
22 out of
22)
Customer Reviews for JBL - Tune 770NC Adaptive Noise Cancelling Wireless Over-Ear Headphone - 2024 - Blue
Customer Rating
4
Great but small cuffs
on September 19, 2025
Posted by: Quilavicus
from California
The sound is really good and I really liked them, but I had to return them after one use because the ear cuffs were too small for me, my ears are a bit on the bigger side and have multiple piercings which made it uncomfortable after like an hour of use, so these would fit well on someone with smaller ears. If you have smaller/normal sized ears then these would be really good for you if you wanted something that fully covers the ears inside the cuffs.
Written by a customer while visiting jbl.com
Customer Rating
5
Worth your money
on September 7, 2025
Posted by: j1nx
from Olympia, WA
Bought this a couple weeks ago, i’ll say it is such a great buy! The noise canceling is above and beyond and my favorite feature, even at full volume, people around you can’t hear your music. Battery life is great and they’re very comfortable.
Written by a customer while visiting jbl.com
Customer Rating
4
Very good sound and comfortable
on September 6, 2025
Posted by: Gussy125
I have only had these headphones a short while. I use them at work at my desk for up to hour long stretches. The sound is noticeable good (compared to the many other headphones and earbuds I've owned). They are also very comfortable even after an hour plus of use. Build quality seems decent. I do wish they came with a case though. I bought a cheaper pair of headphones (for comparison) that came with a case. The noise canceling works fine though I usually have it off. I would definitely recommend the JBL Tune 770NC.
Written by a customer while visiting jbl.com
Customer Rating
1
Terrible waste
on September 3, 2025
Posted by: Poutine
from Ottawa Ontario Canada
Bought 6 months ago and it is emitting this ear splitting sound that can’t be fixed. Somehow it lasted less than all other headphones I’ve had. Waste of money.
Response from jbl.comBy Customer Support, September 4, 2025
Thank you for yoru feedback on our JBL Tune 770NC. If you are using an Equalizer (EQ) in the music app or source device, please try turning it off. We also recomend trying other Bluetooth devices to determine if it is an issue with the source device. If you need more help, please contact us.
Written by a customer while visiting jbl.com
Customer Rating
2
Disappointed
on September 3, 2025
Posted by: JB101
Thes sound good when working however I bought a refurbished pair which cuts in and out while using them. I do not have problems with my other headphones.
Response from jbl.comBy Customer Support, September 4, 2025
We appreciate your feedback on our JBL Tune 770NC. To isolate the issue with your headphones, please ensure there are no other wireless devices, walls, and obstacles that can interrupt the Bluetooth connection. Sometimes Bluetooth connection can become corrupt, we recommend unpairing the headphones and manually pairing them again to your device. Also, try pairing your headphones to another device to know if it is an issue with the source device. If you need more help, please contact us.
Written by a customer while visiting jbl.com
Customer Rating
4
Excellent product for the money
on August 27, 2025
Posted by: Gerrygrmx
from Mexico City
Very good sound (reach and clear all over the hearing range), very decent noise canceling (not the best but good enough) and good max volume. The only issue I noticed is that when you activate the noise canceling, the very deep bass drops dramatically, even modifying the equalization
Written by a customer while visiting jbl.com
Customer Rating
3
Good sound, bad comfort
on August 22, 2025
Posted by: Ltemme
from Charlottesville, VA
5 star sound quality and noise canceling but they are so so uncomfortable. They made my ears hurt after less than 20 minutes of use. It’s been to the point that my jaw aches from the pressure. Other wise I like them! Good charging time and such. Just be aware if you have larger ears or a larger head they may be painful.
Response from jbl.comBy Customer Support, August 23, 2025
Thanks for sharing your feedback on our JBL Tune 770NC. We value your input, and we'll make sure to forward your feedback to the appropriate team.
Written by a customer while visiting jbl.com
Customer Rating
3
Lovely sound, awful durability.
on August 20, 2025
Posted by: Granpatre
from Washington state
Around Christmas 2024, I got this product. The sound quality was the best I'd ever heard, but just a few months later, one part of the headphone broke. Today, the 2nd part broke and I no longer have that pair of headphones. 3 stars just because of the sound quality. For reference, the part in question is the small plastic bit connecting the speaker to the main headphone arch..? I don't know much about headphones. 1st image is the 1st part that broke. We tried using resin to fix it, didn't work unsurprisingly. 2nd is the part that broke just today. 3rd is all of it. Notice the odd bend on the headphones.
Response from jbl.comBy Customer Support, August 21, 2025
Thanks for your feedback. We would like to work with you directly to address the issue with your JBL Tune 770NC. Please contact us. You also have an option to file a warranty claim here: https://support.jbl.com/us/en/customer-service/warranty-request.html?
Written by a customer while visiting jbl.com