Customer reviews from jbl.com
JBL - Tune 770NC Adaptive Noise Cancelling Wireless Over-Ear Headphone - 2024 - Blue
Average customer rating
3.8
(56 Reviews)
Rating breakdown 56 reviews
5 Stars
26
4 Stars
11
3 Stars
6
2 Stars
5
1 Star
8
100%of customers recommend this product.
(
22 out of
22)
Customer Reviews for JBL - Tune 770NC Adaptive Noise Cancelling Wireless Over-Ear Headphone - 2024 - Blue
Customer Rating
5
Great noise cancelling!
on June 13, 2026
Posted by: LarryT
Bought these to replace an old set of headphones I wore when using lawn equipment. They connected easily and the battery really lasts for the short time that I had them. The noise cancelling is awesome! Definitely the best feature. I can listen to music while mowing and don't have to turn it up loud. Sound quality for this purpose is excellent. Can't speak to the sound quality in a quieter setting. Very happy with this purchase.
Written by a customer while visiting jbl.com
Customer Rating
5
Great sound with new JBL replacement headphones!
on May 6, 2026
Posted by: gr8penut
from Atlanta, Ga.
At first, I wasn't crazy about the color, but I couldn't resist the price on these headphones. Then I put them on and listen to music, and they blew me away! The sound was so crisp and the highs were so clear, yet the base was more than I needed! These were replaced other JBL headphones I had and I'm glad I stayed with the brand.
Written by a customer while visiting jbl.com
Customer Rating
3
Great product if you are gentle with it.
on April 22, 2026
Posted by: Gary7272
from Boise, ID
Bought these December 2024 for work/sales. They worked great, never had any issues till just outside of warranty the left earpiece swivel broke. The company gave us a 35% discount for a purchase of another since there was no service centers in range of us.
Response from jbl.comBy Customer Support, April 22, 2026
Hi Sherri, Thanks for reaching out. We appreciate your input, and we'll make sure to forward it to the appropriate team.
Written by a customer while visiting jbl.com
Customer Rating
2
Melon squeezer
on April 22, 2026
Posted by: AverageSizedHead
Bought this for work purposes and unfortunately it does run small. I am not a big person by any means but this headset squeezed my melon. Sound quality was phenomenal but I couldn’t wear these for more than a few minutes. I also wear glasses so that added to the discomfort. Had to return unfortunately due to fit.
Response from jbl.comBy Customer Support, April 22, 2026
Thank you for bringing this to our attention. We’d like to learn more about your concern so we can assist you properly. Please contact us directly at (800) 336-4525.
Written by a customer while visiting jbl.com
Customer Rating
1
I loved it until....
on April 18, 2026
Posted by: Zeki
It was good for the year or so that I had them , however the left side broke randomly so now it swings and has to be held on the ear to actually cup, but usually flips out and is very inconvenient.
Response from jbl.comBy Customer Support, April 19, 2026
Thanks for your feedback. We would like to work with you directly to address the issue with your JBL Tune 770NC. Please contact us. You also have an option to file a warranty claim here : https://support.jbl.com/us/en/customer-service/warranty-request.html?
Written by a customer while visiting jbl.com
Customer Rating
1
Trash not anc at all
on March 30, 2026
Posted by: Nope on a rope
Trash was not anc at all supper disappointed, will never buy again
Response from jbl.comBy Customer Support, March 30, 2026
Thanks for your feedback on our JBL Tune 770NC. You may try troubleshooting your headphones by resetting them. Turn on the headphones, press and hold the Volume + and Volume – buttons for more than 5 seconds until the headphones turn off and reboot to factory defaults, then you may need to forget the headphones in your device’s Bluetooth settings before pairing again, and in the JBL Headphones app you can choose ANC to block noise, Ambient Aware to hear your surroundings, TalkThru for quick conversations, and VoiceAware to adjust how much of your own voice you hear during calls, and if you need more help, please contact us directly for further assistance.
Written by a customer while visiting jbl.com
Customer Rating
5
Good
on January 19, 2026
Posted by: Daughter
from Brooklyn, NY
It was great. I would prefer that the base be better
Written by a customer while visiting jbl.com
Customer Rating
1
Need to return
on January 3, 2026
Posted by: Anonymous
Everything seemed good until we open them up and realized the left speaker does not work
Written by a customer while visiting jbl.com