Customer reviews from Samsung US
Samsung - Galaxy Book4 Pro 16" AMOLED Touch Screen Laptop - Intel Core Ultra 7- 16GB Memory - 1TB SSD - Moonstone Gray
Average customer rating
4.5
(59 Reviews)
Rating breakdown 59 reviews
5 Stars
41
4 Stars
12
3 Stars
3
2 Stars
0
1 Star
3
83%of customers recommend this product.
(
15 out of
18)
Customer Reviews for Samsung - Galaxy Book4 Pro 16" AMOLED Touch Screen Laptop - Intel Core Ultra 7- 16GB Memory - 1TB SSD - Moonstone Gray
Posted by: Dreambo
Expertise:Intermediate
Verified Purchase:Yes
Overall a decent computer but I spent several hours trying to have my printer connected. So be aware if you have an older computer. Also MS operating system does not have Chrom app so you need to download it. I am a Samsung fan but this one just OK. I like my previous one better because of light weight plus clear on/off light.
No, I would not recommend this to a friend.
Features
3
Performance
3
Design
2
Value
3
Response from Samsung USBy Social Commerce, August 19, 2024
Hello Dreambo, thank you for your feedback on your Samsung Galaxy Book4 Pro. We love hearing you are having an overall good experience with your computer and we would love to help you maximize your experience. If you are continuing to experience difficulty with the connection of your printer, we have provided links to the full device manual, and the Samsung Support Team. These resources can help you troubleshoot this matter and best align all of the features and settings to your preferences. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
great professional looking computer model
on August 12, 2024
Posted by: Lilsqueegee
[This review was collected as part of a promotion.] galaxy ai is great workflow and a seamless addition helping with me increase amount of tasks and decrease completion times
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazingly Fast
on August 19, 2024
Posted by: Ryan26
[This review was collected as part of a promotion.] I recently purchased this item, I highly recommend this item to my family & friends + public, Purchase this item you will be extremely satisfied.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy book 4
on August 26, 2024
Posted by: Jp28dew
[This review was collected as part of a promotion.] Love the design, weight, and built in Galaxy AI frature
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This is one of the greatest laptops I ever owned
on August 26, 2024
Posted by: Anderly
[This review was collected as part of a promotion.] Great laptop. Very slim with a great battery life and easy to use.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
chromebook ❤️
on August 26, 2024
Posted by: WaltAWS
[This review was collected as part of a promotion.] I think it is exactly what I had hoped for. It processes fast and includes almost all the software I need. The Ai is so helpful and fun to experiment with. It's the future. I'm starting a job with AWS this coming month and I believe this is 💯 what I need for my job. Love it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great college laptop!
on August 26, 2024
Posted by: CollegeStudent001
[This review was collected as part of a promotion.] The Galaxy AI is very cool. I love how light and slim the laptop is. It is a great college laptop - super fast and the screen is awesome.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great laptop
on August 26, 2024
Posted by: Deeforin
[This review was collected as part of a promotion.] This laptop is super thin but doesn't miss a thing. It's fast, has great storage and it's light. No DVD drive but that's the only draw back. Would prefer the lighter weight. Finger print sign on is awesome as well.
Value
5
Written by a customer while visiting Samsung US