Customer reviews from geappliances.com
GE Profile - 29 Cu. Ft. 4-Door French Door Smart Refrigerator with Adjustable Temperature Drawer - Stainless Steel
Average customer rating
4.5
(117 Reviews)
Rating breakdown 117 reviews
5 Stars
86
4 Stars
18
3 Stars
5
2 Stars
1
1 Star
7
92%of customers recommend this product.
(
73 out of
79)
Customer Reviews for GE Profile - 29 Cu. Ft. 4-Door French Door Smart Refrigerator with Adjustable Temperature Drawer - Stainless Steel
Customer Rating
1
Looks good, doesn’t work and no one cares
on September 26, 2025
Posted by: Joe 126
[This review was collected as part of a promotion.] First few hours after delivery, refrigerator controls did not work. Found control cable disconnected. Water to fridge does not work, no water flow to fill water pitcher in fridge. Instructions say to turn on ice maker by pressing button. No button to turn on ice maker. I’m ashamed to be a GE employee and see the level of service provided.
Response from geappliances.comBy Adrian, GE_Appliances, September 30, 2025
We are sorry that your new refrigerator is not operating as designed. We strongly advise contacting your installer to notify them of these issues so they can get this resolved for you.
Written by a customer while visiting geappliances.com
Customer Rating
3
Possible Defective Unit
on May 6, 2024
Posted by: Faith14
from Davis CA
I recently purchased this product and the main temperature control does not stay illuminated. If you press the fridge icon it will stay highlighted for a few seconds then it goes back off. The temperature control for the pull out drawer/compartment stays highlighted all the time. The cooling system is inconsistent. The temperature fluctuates from 37-43 F in the main compartment and the freezer fluctuates from 0-20 F. I like the other features of the fridge but just want a product that functions properly.
No, I would not recommend this to a friend.
Features
4
Performance
2
Quality
1
Value
2
Response from geappliances.comBy Charlie, GE_Appliances, May 7, 2024
The set temperature of the refrigerator will display on the control panel on the middle drawer. It won't display the actual temperature though. We're going to share a link that goes over some information on the set temperature and actual temperature. Here is the link: https://products.geappliances.com/appliance/gea-support-search-content?contentId=34632
If the temperature is fluctuating, we recommend referring to the troubleshooting steps at this link here:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=19479
If the temperature is fluctuating, we recommend referring to the troubleshooting steps at this link here:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=19479
Written by a customer while visiting geappliances.com
Customer Rating
4
Last Refrigerator I'll Ever Own
on June 26, 2024
Posted by: janjan890
I love it! From the bottom ice maker to the enormous space in the fridge, it is very well designed. The only negative is the ice making is a bit slow and I would've liked two ice trays like some other brands I compared, but the ice maker will probably last longer than the in the door models.
Written by a customer while visiting geappliances.com
Customer Rating
5
Super Happy
on July 15, 2024
Posted by: torso4
Awesome refrigerator it cools really quickly and holds the temperature. We replaced our 12-year-old Samsung with this unit, being of the same size it sees so much larger and is super convenient the way the interior is laid out.
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Spacious!
on July 16, 2024
Posted by: Em38
I love everything about it. I especially love the lighted back panel.
Written by a customer while visiting geappliances.com
Customer Rating
5
Bright and roomy
on July 18, 2024
Posted by: Jroe123
from DFW
Very bright rear led light wall. Lots of room. Very quick setup and use.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Great fridge
on July 22, 2024
Posted by: BPatel884
The fridge is quite large with good lightning. Overall it seems like a great product.
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
3
strange to begin with
on July 30, 2024
Posted by: sspptt
not quite what i was expecting. my son picked this out for me and didnt notice that it wasnt the traditional through the door ice and water dispenser.
too much hassle to try to return and rebuy so am trying to get used to it.
Features
2
Performance
3
Quality
4
Value
3
Response from geappliances.comBy Joyce, GE_Appliances, July 31, 2024
We are sorry to hear your refrigerator isn't exactly what you were expecting. One of the great things about this model is the chilled, filtered water pitcher that automatically refills from a docking station and offers two convenient pouring options. The convertible drawer is one of our consumer favorite features. There are options to keep either meat, beverages, snacks or even wine. Please refer to page 9 in the manual for details. https://products-salsify.geappliances.com/image/upload/s--Nn1AKBh4--/ovrpvygqrrosi9vmvvjy.pdf?_ga=2.112209549.80449076.1722440982-278892296.1722271716 We are sure the more you use the refrigerator the more you will like it.
Written by a customer while visiting geappliances.com