WE WERE IN SHOCK WHEN WE STARTED PUTTING EVERYTHING BACK INTO THE GE PROFILE AND SAW HOW MUCH FOOD STORAGE ROOM THIS REFRIGERATOR HAD COMPARED TO THE KITCHENAID WE REPLACED. LOVED IT!
The refrigerator does not keep food as cold as I am used to. It is set at the lowest setting, 34 degrees, and with 2 different thermometers inside it consistently measures 39-40 degrees. Seriously thinking of sending it back! The freezer and drawer work fine and I like the look of it. Also the air filtration is lacking compared to previous fridges I have owned. Pretty disappointed considering the positive reviews.
No, I would not recommend this to a friend.
Features
3
Performance
1
Quality
2
Value
1
Response from geappliances.comBy Michael, GE_Appliances, August 28, 2024
It’s unexpected to hear that your new refrigerator isn’t cooling well. We want to help, and we suggest checking out the article below for some troubleshooting steps you can try on your own.
If you continue to have issues, we recommend having your unit diagnosed by one of our qualified technicians. You can schedule service by calling 1-800-432-2737 or by going to https://www.geappliances.com/ge/service-and-support/service.htm.
We have loved our new 4 door refrigerator- I didn’t think I would like not having water and ice through the door- but I am actually surprised- that I do like it. There is always ice in the bottom drawer and cold water in a pitcher at the door- very helpful at meal times with a family filling everyone’s glass at the table!
I love the look and size of my refrigerator. The backlit board is nice, convenient drawers slow shutting are unnecessary. I despise about this refrigerator The fact that none of the drawers, especially the bottom freezer or doors shut you have to physically push them if your freezer is full as it should be it’s difficult to shut. It should automatically start to have a momentum and shut and it does not. The extra small ice cubes that do not fill up within one day. I don’t even have enough to Last in one day. Day 3 the auto fill picture stopped working and I had a Cert.GE tTech out with a week of purchasing this refrigerator and it doesn’t work again. It will not fill up the outside of my handle so I’m dealing with that.
I would recommend this to a friend!
Features
5
Performance
2
Quality
3
Value
3
Response from geappliances.comBy Michael, GE_Appliances, August 26, 2024
This is not an experience we want or expect from our refrigerators. We do see that you've been working directly with one of our agents, and we’ve let them know you left a review. We encourage you to continue working with them and we’re confident that they’ll be able to get this resolved.
Our new refrigerator is not only beautiful, but we have really enjoy the inside water dispenser, no more finger prints as well as the middle drawer. My husband has taken over the middle drawer with his beverages.
Response from geappliances.comBy Charlie, GE_Appliances, August 29, 2024
We appreciate you taking the time to leave us feedback, we’re so happy to hear that you’ve been having a good experience with your refrigerator.