Customer reviews from philips.com
Philips Sonicare - DiamondClean Smart Electric, Rechargeable Toothbrush for Complete Oral Care - 9300 Series - Rose Gold
Average customer rating
3.8
(111 Reviews)
Rating breakdown 111 reviews
5 Stars
63
4 Stars
12
3 Stars
10
2 Stars
7
1 Star
19
63%of customers recommend this product.
(
37 out of
59)
Customer Reviews for Philips Sonicare - DiamondClean Smart Electric, Rechargeable Toothbrush for Complete Oral Care - 9300 Series - Rose Gold
Customer Rating
1
Poor design
on April 24, 2025
Posted by: Wilbur101
The metal tip that supports the toothbrush head becomes loose rendering the toothbrush useless. Apparently it’s a screw that rattles loose that is not accessible to tighten. Too bad, was a good brush but falls apart relatively quickly.
Response from philips.comBy Maria Gabrielyan, Philips consumer care, April 27, 2025
Hello,
Thank you for your feedback. We are very sorry to hear that your experience with the Smart 9300 electric toothbrush was not as pleasant as you had hoped. We strive to keep our customers happy and use feedback like this to improve.
If you have any questions, please get in touch via social media. We're available on Facebook (@Philips) and X (@PhilipsCare). Don't worry, if you don't use Social Media, you can also reach out to us via the contact page: https://www.philips.ca/c-w/support-home/support-contact-page
Hope to speak to you soon!
Best regards,
Philips Consumer Care
Thank you for your feedback. We are very sorry to hear that your experience with the Smart 9300 electric toothbrush was not as pleasant as you had hoped. We strive to keep our customers happy and use feedback like this to improve.
If you have any questions, please get in touch via social media. We're available on Facebook (@Philips) and X (@PhilipsCare). Don't worry, if you don't use Social Media, you can also reach out to us via the contact page: https://www.philips.ca/c-w/support-home/support-contact-page
Hope to speak to you soon!
Best regards,
Philips Consumer Care
Written by a customer while visiting philips.com
Posted by: curley girl
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] my teeth feel clean and my teeth look whiter.
you won't be disappointed.
you won't be disappointed.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
4
Minor tweaks
on July 19, 2024
Posted by: aleh2424
[This review was collected as part of a promotion.] This is one of the best electric toothbrushes I’ve used. The brush head isn’t too rough on my teeth/gums. The only issue I have is, when the tooth pasted stated to build up at the bottom of the brush head, I went to clean it and now I’m having issues with it staying on while brushing.
Written by a customer while visiting influenster.com
Posted by: Dana K
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] Does what I came to expected. Brush head is a good size. Gets into areas other brush heads don’t fit but still large enough to clean a large area at once.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: Kkaw
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] This toothbrush was to replace my original sonicare
What an upgrade, different cleaning modes, selectable hardness and the app has helped me reduce dmange to my gumline.
Plus i love the colour of the gray!
What an upgrade, different cleaning modes, selectable hardness and the app has helped me reduce dmange to my gumline.
Plus i love the colour of the gray!
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: KAP1
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] I have been a customer for a long time and love the new brush heads that are included. It is expensive but worth the pre rial dental issues later with poor cleaning.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: Reban
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] I get cleaner teeth with Philips brush, this is my second one.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: Jmat
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] Recommendation from my dentist at Meetinghouse Dental
I would recommend this to a friend!
Written by a customer while visiting philips.com