Customer reviews from philips.com
Philips Norelco - Shaver 1100 - Deep Black
Average customer rating
3.9
(1,001 Reviews)
Rating breakdown 1,001 reviews
5 Stars
467
4 Stars
246
3 Stars
132
2 Stars
70
1 Star
86
73%of customers recommend this product.
(
530 out of
727)
Customer Reviews for Philips Norelco - Shaver 1100 - Deep Black
Customer Rating
4
It is a very good shaver with one exception,
on January 1, 2025
Posted by: Capt. Picard
Gender:Male
Used this shave less than wo years and it worked well until the latch that holds down the shaver head popped out and will not stay in. I am using a rubber band to keep the shaver closed
Written by a customer while visiting philips.com
Customer Rating
1
Sold without a recharging attachment. Unacceptabl
on January 2, 2025
Posted by: Lightening
Gender:Male
A product ought to have all parts necessary for initial use. Selling a shaver without a way to recharge without having to make another purchase is unacceptable.
No, I would not recommend this to a friend.
Response from philips.comBy Dimitris Syrmopoulos, Philips Consumer Care, January 9, 2025
Hi,
Thank you for sharing your feedback. We are sorry for any inconvenience you experienced with our shaver.
The Philips Norelco Shaver 2400 comes with a charging cable but no adapter. We aimed to give flexibility for those who may already have compatible adapters. You can find more information about compatible chargers here: https://www.usa.philips.com/c-f/XC000021802/what-can-i-use-to-charge-my-usb-charging-philips-products.
We value your input and will consider your feedback for future improvements.
If you have any additional questions, please get in touch via Social Media. We're available on Facebook (@Philips) and X (@PhilipsCare). Don't worry, if you don't use Social Media, you can also reach out to us via the contact page: https://www.usa.philips.com/c-w/support-home/support-contact-page
Hope to speak to you soon!
Best regards,
Philips Consumer Care
Thank you for sharing your feedback. We are sorry for any inconvenience you experienced with our shaver.
The Philips Norelco Shaver 2400 comes with a charging cable but no adapter. We aimed to give flexibility for those who may already have compatible adapters. You can find more information about compatible chargers here: https://www.usa.philips.com/c-f/XC000021802/what-can-i-use-to-charge-my-usb-charging-philips-products.
We value your input and will consider your feedback for future improvements.
If you have any additional questions, please get in touch via Social Media. We're available on Facebook (@Philips) and X (@PhilipsCare). Don't worry, if you don't use Social Media, you can also reach out to us via the contact page: https://www.usa.philips.com/c-w/support-home/support-contact-page
Hope to speak to you soon!
Best regards,
Philips Consumer Care
Written by a customer while visiting philips.com
Posted by: BEEFTRUST
Verified Purchase:Yes
[This review was collected as part of a promotion.] I'VE NEVER BEEN A FAN OF ELECTRIC SHAVERS. I FIRST TRIED IN MY TEENS AND I GOT A RASH ON MY NECK. HAVE BEEN USING CREAM AND A RAZOR SINCE. I HAVE LIGHT BEARD AND SINCE I RETIRED I ONLY SHAVE A COUPLE OF TIMES A WEEK. IT'S LESS HASSLE SO, I DECIDED TO TRY ELECTRIC AGAIN. I CHOSE THIS MODEL FOR THE PRICE MOSTLY. IT DOES A GOOD JOB BUT IF I HAD TO SHAVE EVERY DAY I THINK I WOULD SPEND MORE AND UPGRADE.
Written by a customer while visiting philips.com
Customer Rating
1
Not so much, razor is slow and takes long to shave
on January 7, 2025
Posted by: alliezoom
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] The razor is slow and it takes a long time to shave. The USB charging takes long and when it is done, there doesn't seem to be much power, the razor moves to slow across my face and takes nearly twice as long as my old Philips corded razor. I'm not happy with this purchase. It seems like the cutting disc are not very sharp! Don't want to replace them already just having purchasing this razor. Philips needs to step up and re-place the razor, I believe this isn't what I had expected!
No, I would not recommend this to a friend.
Response from philips.comBy Team 247, January 8, 2025
Hi Allie,
Thank you for sharing your feedback with us. We’d like to try our best to improve your experience. If your Philips shaver isn't performing as well as it once did, charging it for 24 hours and removing and thoroughly cleaning the shaving heads can help restore its optimal performance. Preparation is key for a close and comfortable shave, free of hassle. We recommend cleaning your shaver after each use and keeping the battery charged. Additionally, remove and clean the shaving heads every month. A low battery or dirty heads can affect performance, so regular maintenance is crucial.
If this doesn't improve your experience or if you have any additional questions, please get in touch via Social Media. We’re available on Facebook (@Philips) and X (@PhilipsCare). Don’t worry, if you don’t use Social Media, you can also reach out to us via the contact page: www.Philips.com/contact.
Hope to speak to you soon!
Best regards,
Philips Consumer Care
Thank you for sharing your feedback with us. We’d like to try our best to improve your experience. If your Philips shaver isn't performing as well as it once did, charging it for 24 hours and removing and thoroughly cleaning the shaving heads can help restore its optimal performance. Preparation is key for a close and comfortable shave, free of hassle. We recommend cleaning your shaver after each use and keeping the battery charged. Additionally, remove and clean the shaving heads every month. A low battery or dirty heads can affect performance, so regular maintenance is crucial.
If this doesn't improve your experience or if you have any additional questions, please get in touch via Social Media. We’re available on Facebook (@Philips) and X (@PhilipsCare). Don’t worry, if you don’t use Social Media, you can also reach out to us via the contact page: www.Philips.com/contact.
Hope to speak to you soon!
Best regards,
Philips Consumer Care
Written by a customer while visiting philips.com
Posted by: Lars beard
Verified Purchase:Yes
[This review was collected as part of a promotion.] Compaired to old Phillips shaver this new one doesn’t cut husbands corse beard as good! Ok but not thrilled with purchase. Sorry.
Written by a customer while visiting philips.com
Posted by: Mr Schmoe
Verified Purchase:Yes
[This review was collected as part of a promotion.] I have used Phillips electric razors before.
This is the easiest and most comfortable I have used.
This is the easiest and most comfortable I have used.
Written by a customer while visiting philips.com
Posted by: Triumph4
Verified Purchase:Yes
[This review was collected as part of a promotion.] Great close shave. Battery charge time very acceptable. Comfortable grip
Written by a customer while visiting philips.com
Posted by: G papa daddy
Verified Purchase:Yes
[This review was collected as part of a promotion.] Nice easy shave very comfortable to use also is well priced
Written by a customer while visiting philips.com