[This review was collected as part of a promotion.] The shaver works great, smooth close shave for the price of replacement blades. Unfortunately the pop up trimmer only works if I have a single hair and I hit it several times.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
4
Great razor for the price
on January 1, 2025
Posted by: tekkie38115
Gender:Male
This is a great razor for the price. It is easy to use and clean. The only thing I would like to see is it come with a cleaning brush
Written by a customer while visiting philips.com
Customer Rating
4
It is a very good shaver with one exception,
on January 1, 2025
Posted by: Capt. Picard
Gender:Male
Used this shave less than wo years and it worked well until the latch that holds down the shaver head popped out and will not stay in. I am using a rubber band to keep the shaver closed
Written by a customer while visiting philips.com
Customer Rating
1
Sold without a recharging attachment. Unacceptabl
on January 2, 2025
Posted by: Lightening
Gender:Male
A product ought to have all parts necessary for initial use. Selling a shaver without a way to recharge without having to make another purchase is unacceptable.
No, I would not recommend this to a friend.
Response from philips.comBy Dimitris Syrmopoulos, Philips Consumer Care, January 9, 2025
Hi,
Thank you for sharing your feedback. We are sorry for any inconvenience you experienced with our shaver.
The Philips Norelco Shaver 2400 comes with a charging cable but no adapter. We aimed to give flexibility for those who may already have compatible adapters. You can find more information about compatible chargers here: https://www.usa.philips.com/c-f/XC000021802/what-can-i-use-to-charge-my-usb-charging-philips-products.
We value your input and will consider your feedback for future improvements.
If you have any additional questions, please get in touch via Social Media. We're available on Facebook (@Philips) and X (@PhilipsCare). Don't worry, if you don't use Social Media, you can also reach out to us via the contact page: https://www.usa.philips.com/c-w/support-home/support-contact-page