[This review was collected as part of a promotion.] I have had other Norelco shavers in the past. I needed a new one. I don't like the idea of putting water in the shaver so I still use a brush. A brush was not included but I think it should be for people that don't like to put water in the shaver.
[This review was collected as part of a promotion.] I have owned several electric shavers over the years and this one has the closest shave and easy to clean.
[This review was collected as part of a promotion.] This shaver works great but the heads stop working. The company replaced it . Just show you purchased it and have the product.. Awesome company
[This review was collected as part of a promotion.] However, does not include the USB plug required for charging - so I consider the product incomplete
[This review was collected as part of a promotion.] I had a different brand rechargeable razor that died so I got this one to replace it. I like the way it works but every time I shave it nicks my neck and I have really bad razor burn that lasts 2+ days and stings badly when I use aftershave lotion on it, no matter if I use it dry or wet.
No, I would not recommend this to a friend.
Response from philips.comBy Farheen Sayed, Philips Consumer Care, December 13, 2024
Hi there,
Thanks for taking the time to share your review regarding the Philips Shaver. We are sorry to hear about your experience with it.
Please note that we recommend dry shaving (without gel or foam) on clean, dry skin. Apply only gentle pressure on your skin with your shaver. This allows the shaving heads to glide smoothly across your skin without sliding too quickly.
Also note that areas of wrinkled or folded skin are more likely to be caught by your shaver, regardless of the method or device used. Puffing out your cheeks when shaving, while it may look slightly odd, helps to smooth out lines on those areas of your face, providing a smooth surface for your shaver to glide across.
We hope this will improve your experience. If the issue still persists, please get in touch via social media. We’re available on Facebook (@Philips) and X. Don’t worry; if you don’t use social media, you can also reach out to us via the contact page: www.Philips.com/contact.
[This review was collected as part of a promotion.] This is the second Norelco I've bought, it replaces another that was over 25 years old. It in not my every day shaver, but use it a few times a week and when I travel.