[This review was collected as part of a promotion.] I didn't like the lack of a charger included with the shaver. I have older chargers but they don't work with the new shaver. I would like the shaver to be included with its own power system as in the past. This may cause me use a different product.
[This review was collected as part of a promotion.] Have been using Phillips shavers for many years - basically of this type or series. Performance and comfort is good although there are many higher priced models which I don’t feel is necessary.
[This review was collected as part of a promotion.] I chose to give this rating only because it is a little harder to use than my old Philips shaver. The button to cut it off and on is a bit harder to reach when it is in my hand. Otherwise, I would give it a five-star rating. I would recommend it to anyone.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
3
Oddball power cord.
on November 5, 2024
Posted by: Rstang
Gender:Male
The razor operates fine. The one thing they could have improved upon was the power cord. It is a unique cord that only fits the razor. It is USB at one end but some unique 2-prong plug at the razor end. They should have made the cord a standard USB style that can be obtained anywhere. If the cord gets damaged or lost, the razor is unusable because a standard USB cord can't be used. Shame on Philips for intentional making a proprietary cord which can only be obtained from Philips (or at least I hope it can be). I won't buy this razor again because of this weird cord.
[This review was collected as part of a promotion.] This cordless shaver only holds enough charge for one shave.Motor runs at a low RPM and bogs down quickly
No, I would not recommend this to a friend.
Response from philips.comBy Tauseef, Philips Consumer Care, November 12, 2024
Hi Bella,
Thank you for writing your review. We are sorry to hear that the battery of your Philips Norelco Shaver 2400 drains quickly.
It takes 1 hour for a full charge, and once it is fully charged, it should run for approximately 40 minutes.
If the battery drains quicker than this, or if you need any further assistance, we kindly ask you to reach out to us via social media. We are available on Facebook (@Philips) and X (@PhilipsCare). Don’t worry if you don’t use social media; you can also contact us through our contact page: www.Philips.com/contact.