[This review was collected as part of a promotion.] The 2400 razor provides a great close shave, long battery life, and versatility. The pop-up trimmer and the ability to shave wet or dry are icing on the cake.
[This review was collected as part of a promotion.] I use it while showering—works better if I use more often. When I don’t shave for 3-4 days, not very good
[This review was collected as part of a promotion.] My previous shaver was a Brain. It was a great shaver but the replacement shaver head was the price of this shaver. My only complaint is that it doesn't cut well on long whiskers. I love the quick charge time. I would recommend this product to a friend.
[This review was collected as part of a promotion.] Minimal power and shaving ability. Thin plastic model that isn't what I expected.
Response from philips.comBy Philips Consumer Care, Simran Maxwel, October 10, 2024
Hi Steve,
Thank you for sharing your review with us. We are sorry to hear about your experience with the Philips Norelco Shaver 1000 Series.
We will share this feedback with our product development team to help improve your experience.
To assist you further in this matter, please get in touch via Social Media. We’re available on Facebook (@Philips) and X (@PhilipsCare). Don’t worry, if you don’t use Social Media, you can also reach out to us via the contact page: www.Philips.com/contact.
[This review was collected as part of a promotion.] I have been using a safety razor for close to 50 years. This electric razor does not give me as close and smooth shave as I am used to.
No, I would not recommend this to a friend.
Response from philips.comBy Tauseef, Philips Consumer Care, October 10, 2024
Hi Tommy,
Thank you for writing your review. We are sorry to hear that you are not getting a close shave with your Philips Norelco Shaver 2400.
We would request you to follow these tips to get a close shave. Keeping your blades clean and replacing them when required is the number one to make sure you get a close shave. We recommend giving your shaver a quick clean after each shave and a more thorough cleaning each month. The heads of your electric shaver are made up of two parts: the blade for cutting hairs, and the cap to protect your skin. The cap is made of the thinnest possible metal to make sure the blade is cutting as close to your skin as possible while minimizing the risk of nicks or cuts. Using the right technique is key to making sure you’re getting the best results from your Philips shaver. Hairs do not always grow in a uniform direction and, for that reason, we recommend moving your shaver in circles while applying light pressure. This allows the blades to cut hairs growing in all different directions. Additionally, if you haven’t shaved for three days or longer, pre-trim the longer hairs with a beard trimmer to ensure a better result when using your Philips electric shaver.
If these tips do not help or if you need further assistance, please reach out to us via social media. We are available on Facebook (@Philips) and X (@PhilipsCare). If you do not use social media, you can also contact us through our contact page: www.Philips.com/contact.